Review Time
I would give xero if I could, UK buyer, bought swimsuits, 2 weeks in I asked for delivery date as we are going on holiday, told they were out of stock, so I asked for a refund. They offered vouchers, then 2 weeks later they tell me the order has shipped even though I wrote emails every day asking for a full refund and cancel order, Paypal is now stepping in and I think trading standards will be informed as well, We won't be here to accept deliveries of whatever they have chosen to send, Don't waste your money or time chasing refunds, very annoying.
The brand is very different in person then the website. The fabric is very poor ,it is not strong and weird on the body . When I send email for refund then suggest me to sell to a friend or family. This is not professional at all and even if I wanted to return it I would pay to send it back to China , absurd and a liar. DO NOT BUY I HATED AND WASTED MY MONEY 😡
I think this website is a scam which is so not cool. They took my money a week and a half ago and have not given me tracking information at all. I have tried to send messages to the website, write on their FB page (they have FB messenger blocked where you can’t message there?), email and NOTHING but one reply saying the items were not in stock sooooo refund please I asked and silence. I ordered over $100 worth of stuff and I should have looked up the reviews. DO NOT GET SCAMMEDUpdated: Something was sent and it looks nothing like the pictures and my whole order wasn’t even sent and they are no refunding.
Zero stars ! This is a china business and should not be linked to Klarna! I usually have confidence in the companies this payment services chooses to list? Thinking they may have done searches to confirm a good business,My outfit took weeks to be delivered, didn’t look like the picture much, not good material, I was advised I couldn’t return by coveshe and it would cost me more then it’s worth! My response was only answered after complaining to Klarna, if I didn’t buy through them I would have had no idea of how to return or connect with their customer service,It cost me £18 to send back to china, I was told just keep and they would give me 10% off my next purchase! Like I’d buy again lol I still haven’t received my refund! Terrible
They steal your money! that simple!!!this is a scam website and you will never ever get your money back even if they don't send your orders! You order stuff, they don't have them in stuck and they will randomly send a few of them items you ordered and keep the money for the stuff they don't have in stuck! and will never ever refund you!!!! Then they delete your account, no link would works, block your email address so they dont have to answer anymore!!! what a joke, that's how they are running a BUSINESS , with stealing money! such a joke .. Seriously don't even think of buying ANYTHING from this website SCAM SCAM SCAM
Avoid buying anything from them. They are trying their best to not refund you, I have requested 5 times, they still not giving me a refund. You can also see their reply underneath, they did not send my product 2 items, because I leave a comment ( my rights to review) they just rejected my refund request. This is ridiculous, I have my rights to get my money back as you did not send my product. This reply will be my evidence. See you in court.
I purchased several swimsuits from this store, and have been met with nothing but objections when I’ve tried to return them. Despite the website stating that returns are possible and that they’d send a pre-paid return label if the items don’t work, they refused to do so and kept offering me discounts to keep the items that I’d like to return. The lack of customer service is extremely disappointing and I will never buy from here again. I’d encourage you to take your business elsewhere.
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