Review Time
I heard about cozy earth through a YouTube influencer. I was skeptical but thought I’d try them out after not liking my previously purchased bath towels. They are thick and soft. I will be purchasing again for other restrooms!
They are suppose to be known for the their customer service until your package never arrives. My package never arrived and they told me that they would send me a new package but I can never exchange or return and that I won't be able to utilize the warranty. I also paid extra for package insurance and yet this was how I was treated when my package was lost. I went back and fourth with them and they continued to act Sympathetic, but wouldn't give me any warranity. I asked for a refund as I spent 700 on three sets because of all the good reviews and we have several bedrooms and I have NEVER tried Cozy sheets, still... somehow this lost package was now my issue... and no matter what I was stuck with these sheets I have never tried. It's the worst customer service with a smile... but read between the lines. Anyway, got the sheets... they're thin and nothing amazing. Wrinkles quick. Very similar to other bamboo sheets and tencel sheets which I tend to use. So what is the hype?
Already falling apart after 1 week. I bought this oversized cuddle throw blanket as a Christmas present for my wife and I’m very disappointed in the quality. Threads coming apart at the seams and have a 6” hole formed already. Not what I was expecting from what this company charges for the product
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