Review Time
Be careful when checking out. Cozy adds a “shipping protection” fee to your order in case it is lost in the mail.Additionally, there is a “handling fee” if you return an item without doing an exchange. I would think their high prices would more than cover these costs.I’ve no idea on the quality of their products as I returned mine unopened and I don’t plan on purchasing from them in the future.
Cozy Earth adds shipping protection service fees without your permission (most credit cards already include this service). The insurance price increases with the number of items you order, and turning off this feature is nearly impossible. If you do an exchange, they waive their “restocking fee,” which seems like just another scam fee. Moreover, the clothes are already very expensive since they are made in China. I purchased a comforter for a friends birthday four months ago and she mentioned it’s already tearing, I’m so embarrassed !! It was supposed to be a nice gift for her 70th birthdayIf you want to use store credit, which is essentially your own money that they have refused to return, you are required to pay full price for sale items. For example, if pants are on sale for $117, using your credit will make the price $180. This not a credit given by the company for buying their product is your money, they have been holding hostageThis means you are penalized for using your own money, which they earn interest on. They are acting more like an insurance company, bank, and lending company rather than a clothing and bedding store.In addition, the quality of their materials has declined, feeling more plastic and slippery than natural.
I am lately a very hot sleeper (mid 40s gal) and I was willing to give these a try based on other reviews. The 100 day trial made it pretty risk free. Best $ I've spent in a while, my husband and I are actually sleeping better and way more comfortably. Would very highly recommend. First time I washed, used the dryer balls as recommended and removed from the dryer pretty soon after they were done... It looked like I had ironed them. Follow the directions and wrinkles shouldn't be an issue.
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