Review Time
Had to give 1 star even though it is in no way warrantied. This company has for the last 2 and a half years taken my money and not a single penny has gone to my crediors. They have increased my payments by more than 200%.The main reason for my discontent with this company though is the fact that on numerous occasions they have been informed of my status as a bankrupt. This was done in April 21. They still insist on calling,emailing and sending threatening letters on at least a weekly basis. Each time they make out that I am lying even though I have recorded an saved several of these conversations. And then when they realise that they are wrong i suddenly get cut off. This company it full of theives and liars. Please dont get involved with them for your own peace of mind and sanity
There is no option to give less than one star. Creditfix is appalling do not use . I started in August 2020 and to date I dont have an opening balance of what i owe my creditors. The balances they gave me are totally wrong and I have told them this . They apologise and then send out an out dated list again . My first yearly review they increased my payments even though my outgoings have gone up. I was awarded a PPI which they claimed thats fine as it goes towards my debt . Only to find after a year of paying 2k they have paid my creditors £147 . When I called the first time I spoke to a English based company now I speak to people in Mauritius who don't understand. I still at a loss on how they can calculate what I need to pay unless they have the correct starting figure. 8 emails and I have had numerous angry calls with them and still no correct figure. I am on the verge of cancelling this IVA as I took it out when I was at my lowest and this company has taken advantage and honestly feel I've been conned . I am expecting another PPI windfall which will go to them this in actual fact clear my debt of 6k. They make money out of people's misery. Please don't use them
Credit fix is a disgrace they try to take unauthorised money from your bank account You ring them and they cut you offThey are thieves and to sneakily take money during a pandemic when you don’t notice it Is a very low thing to do They need investigating by the police The Barclays fraud team has now got involved
Avoid at all costs no interest in your financial struggles Left with no car for work until my son stepped in don”t care about any extra outgoing that crop up or health conditions I’m off work struggling to wash and dress myself can’t drive at moment awaiting second surgery for fracture to arms and elbows so paying for extra support at home My IVA was taken out mid December and going into my last year to get a letter this morning that my annual review is late and threats to cancel my IVA in its last year which is the six year as I was going ahead with a five year on the day the IVA was approved they waited until 4pm to agree knowing bailiff would be coming that night this is when it was extended to six years at this point so backed into a corner im now going into my sixth year and now they are looking for ways to fail it with the annual review
I have tried 10 times to get through to Customer Service each time I get a recorded message saying all agents are on a call and will be with you shortly. After holding for 5mins at my cost I hung up and called again each time explaining that no one the operator was transferring me to was picking up and that I needed to speak to someone as more was going out of my account than was originally agreed. In all there correspondence they ask you to contact them URGENTLY to notify them of changes, I am desperately doing my best to with no joy. This is appalling Customer Service if I owed them they would be hounding me with calls. I AM NOT IMPRESSED.
DO NOT even think about choosing Creditfix. If you think you have a hard time with your creditors, you will be worse off with these guys. 80% of them barely speaks English and be aware of their annual review! Every year you will have to provide them with a detailed overview of EVERYTHING you spend your money on, down to the penny.
3 and a half years ago I signed up with these with debts of 7.4k.i was paying 113 pm and then 155....thought they were OK,until my dad died in June and left me a bit of money in his will...as there's a clause in the contract about declaring it,I thought ok,I've paid 5k,so I rang them up,said I'd pay it off...the guy said 3.3 k....then when I phoned them up again another woman said I could carry on paying off monthly,then I got another guy telling me it was 9.4k...I had arguments with him saying how does a 7.4 k debts become a 9.4 debt after paying off 5k??? They are insisting it is,so I've contacted the financial ombudsmen, c a b,insolvency thing on gov.co,etc.....I was told to tell them what I'm telling you and to terminate my iva with them...I know I will have my creditors back on my case,but they've kept over 3k for themselves as they've only paid 1k off and 700 is waiting to be paid...the whole idea of an iva is to help you,not themselves,so I want a refund.the refund can pay a couple of those bills off.i won't tolerate being conned .I'm going to hide my money from them too...I've heard horror story after horror story about them,so if you're thinking of going with them,then just DONT..they are liars,incompetent,money greedy scammers
Incompetent a disgrace to the industry avoid this Company at all costs they will not help you but they will stress you out these guys are worse than the loansharks and it’s only a matter of time before they end up on an IV themselves remember the people what work for this company arrogant nasty individuals who don’t really care what happens to you and how much they will take from you although when you’re signing up the staff couldn’t be any nicer to you total disgrace and embarrassment and they’re are embarrassment to their families total scam
I got and IVA through them 2 years ago worst mistake I ever made ....I was fortunate enough to be left money to clear my IVA through a will so I did ....its now been 6 months since I made a payment in full and they still haven't paid my creditors or closed my account ...I will be seeking legal action
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CreditFix is a nationwide consumer advocacy firm dedicated to removing inaccurate and outdated information from credit reports to build consumer credit.
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