cruiseamerica.com

3.9
3.9 Based on 294 reviews

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Average Rating

3.9

/
5

294 Reviews

5 Star
67%
4 Star
2%
3 Star
5%
2 Star
3%
1 Star
23%

Filtered Reviews

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Review Time

ANTONIO ROMERO
Answered all my question with patience

Answered all my question with patience Great customer service Efficient

5
Date of experience: Feb 18, 2026
DAVID CHIECHI
The booking agent was overtop great

The booking agent was overtop great. Very detailed.

5
Date of experience: Feb 17, 2026
Gary Briscoe
It was nice to make my reservation via…

It was nice to make my reservation via phone.its nice to speak to a real person who was thorough and answered any questions.

5
Date of experience: Feb 16, 2026
JustAnswer Customer
I booked my RV 3 months ago but needed emergency surgery

I booked my RV 3 months ago and was so excited to go. 3 days prior I had emergency surgery and, besides mentally and physically getting ready for surgery, I had to worry about not going on the trip AND possibly losing the money I had paid so far. Cruise America was great and made it easy for my wife to cancel 2 days prior. They wene great, one less thing to worry about. I certainly will book another trip as soon as we can!

5
Date of experience: Feb 15, 2026
BEN RAZ
Great customer service

Great customer service

5
Date of experience: Feb 14, 2026
John
Our agent

Our agent, Lauren, was incredibly helpful and flexible. We went back and forth about pick up location and add-ons, and she was pleasant and attentive. We just wish that there were RVs shorter than 25' in length for rent.

5
Date of experience: Feb 13, 2026
Jim Withey
GREAT CUSTOMER SERVICE EXPERIENCE It was through chat don’t normally do…

It was through chat don’t normally do that but Colin was awesome. Answered all questions and foot our approval on the spot. Everything went very smooth. I would recommend Colin he was really good.

5
Date of experience: Feb 09, 2026
Paulette
Making travel easy

It was easy to make my reservation and easy to cancel my reservation everybody was very friendly and kind.

5
Date of experience: Feb 07, 2026
EDWIN LEON ZAMBRANO RODRIGUEZ
Good service

Good service

5
Date of experience: Feb 07, 2026
DAVE RUTHERFORD
Very friendly and easy to book

5
Date of experience: Feb 07, 2026

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