currys.co.uk

Don't Buy An Oura Ring Size Kit Through Curry's

I ordered an Oura ring sizing kit with view to purchasing one. As per Curry's website once you order the sizing kit you receive a £10 voucher to put towards the cost of purchasing a ring. I received this voucher but the website would not accept the code, I tried this multiple times over 24 hours following the instructions but it would not work. I went onto live chat and after a long wait I was told that I would need to be put through to a video call sales support, I have no headset with microphone to do this, so I left it.I have tried again this morning with no luck, unable to get an agent on live chat and gave up after 22 minutes on hold to the support line. Frustrated customer here as I have lost £10 due to Curry's incompetence, wish now that I purchased it elsewhere.

Date of experience: Nov 25, 2025

The sales staff in store were very good but …..

The sales staff in store were very good but there was a problem with installation.The delivery man said he couldn’t get the washing machine plug through the existing hole in the cabinet so I would get a refund for the installation fee I paid. He left the machine connected with my extension socket and left leaving the cable laying over the work surface next to the sink. As he left he said I wouldn’t get a refund as he had connected the water pipe, though he hadn’t connected the power cable properly. After they left my neighbour helped me connect it properly. The cable did go through the cabinet once the water pipe was disconnected and the pipe was then re fitted. The shop staff were very good where I bought the machine but the installation was not done properly.I have tried to contact Curry’s but didn’t find the chat bot any use at all. I suggest:Installation staff need more training and contacting customer service should be made much easier.

Date of experience: Nov 25, 2025

Friendly knowledgeable staff with no…

Friendly knowledgeable staff with no sales pressure

Date of experience: Nov 25, 2025

Really good and efficient

Date of experience: Nov 25, 2025

Very easy people to talk to

Very easy people to talk to. Did a good job and took away my old machine and all packaging, didn't leave any mess behind. In all they were very friendly.

Date of experience: Nov 25, 2025

Delighted with the service

The lady that helped me with my choice of TV was very helpful and made me feel at ease.

Date of experience: Nov 25, 2025

Fantastic Customer Care as Always

Absolutely, fantastic service from Curry’s. The sales agent went out of his way to be helpful for my black Friday deal.Please pass on my thanks to him!

Date of experience: Nov 25, 2025

Jvc cd player

Great item good customer service 👍

Date of experience: Nov 25, 2025

I was looking for a laptop for my son…

I was looking for a laptop for my son and asked a young sale assistant for help. She said that she was available and pointed to the laptop shelves. I turned around and she was gone. So I had to find another sale assistant to clarify the type of laptop, etc. The male assistant was very helpful and helped me out to choose the best laptop for my son.

Date of experience: Nov 25, 2025

Well informed staff

Well informed staff, very helpful with my order. I felt like it was a seamless process even tho what I needed wasn’t in store, they ordered from another store and I picked it up on a different day.

Date of experience: Nov 25, 2025