Name: degustabox.com
Telephone: 000000000
Rating: 3.6

julie rogers Guest

I love receiving this box each month

I love receiving this box each month. It's just like opening a Christmas gift as you have no idea what's in it. Good quality items.

Date of experience: Feb 10, 2026

Alice Rebekah Guest

3 months ago

I have received my first box and happy…

I have received my first box and happy with everything in it. Thank you! ☺️

Date of experience: Dec 04, 2025

Danielle Guest

3 months ago

Customer service is none existent!

Customer service is none existent!! I have had 2 calendars sent out now and both have went missing with Evri and I have contacted several times to see what is going on and haven’t had a single reply!! I even resulted to commenting on their social media posts for them to keep deleting it👍 an advent calendar should be delivered before the 1st of December especially when you preorder it in October! And if you know Evri are to blame you should use another Courier.

Date of experience: Dec 01, 2025

Stephanie Martin Guest

3 months ago

Another missing advent calendar

Same as other posters, ordered an advent calendar at the end of September. Evri sent it back as was damaged in transit, the next one is currently missing in action. It was a gift but is 1st December now so had to buy a different advent. Have asked for refund but total silence from DEGUSTA. Was Groupon voucher too so just know it's going to be a nightmare to sort. Would never order from them again.

Date of experience: Dec 01, 2025

J Mac Guest

3 months ago

Advent calendar not delivered

Advent calendar not delivered, 4 emails ignored. Onl the threat of a chargeback got me a refund. A thoroughly unscrupulous company that doesn’t value its customers

Date of experience: Dec 01, 2025

Mol Guest

3 months ago

Accidentally ordered two advent…

Accidentally ordered two advent calendars, have emailed trying to return one but they are ignoring me

Date of experience: Nov 27, 2025

Theresa Daniel Guest

3 months ago

Impossible to contact

Impossible to contact - phone always closed and no reply to emails!

Date of experience: Nov 26, 2025

MR MASSEY Guest

3 months ago

The worst customer service ever

Customer service from this company is terrible. I ordered an advent calendar which was damaged when it was delivered and the contents falling out everywhere. Hardly a surprise now is it. Anyway it takes them around 2 weeks to get back in touch offering a 50% voucher off another advent. When I tried to order it wouldn’t allow me without subscribing first. I have no intentions of doing this. I’ve never known a customer service to be so bad and very very slow. 3 weeks after and it’s still not resolved.

Date of experience: Nov 22, 2025

Abby Joyner Guest

3 months ago

I’ve ordered x2 advents calendars

I’ve ordered x2 advents calendars. I’ve had NO EMAILS stating when delivery will be! It’s almost Dec??? I’ve sent 5 messages asking when they are arriving, no responses. Customer services is non existent! Not impressed at all.

Date of experience: Nov 19, 2025

Abby Guest

3 months ago

I’ve sent over 10 emails NO RESPONSE.

I’ve sent over 10 emails, with no responses back. When is the parcel going to arrive??? It’s Dec on Monday & it’s an Advent calendar. The customer service is non existent.