depop.com

3.8
3.8 Based on 120 reviews

Depop is the shopping community where the world’s creatives come to buy, sell, discover, and explore the most inspiring and unique things....

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Average Rating

3.8

/
5

120 Reviews

5 Star
66%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
30%

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David Gonzalez
Depop Team

What made my experience great was the fact that they responded to my issues really quickly. The support team is really nice.

5
Date of experience: Oct 24, 2025
Mark Smith
Absolutely appalling site

Absolutely appalling site. Everything is fake. Not to mention the customer service is atrocious. They don’t care one bit. As soon as they’ve got your money nothing matters to depop. Their priority is acquiring your money by lying, cheating and being dishonest. Stay well clear of this crooked site. You’ve been warned.

1
Date of experience: Oct 24, 2025
Robert “Pacific Northwest Mtn
Everybody, please forget eBay and switch to Depop!

Outstanding! Everything is easy, fantastic customer care, super fast responses, and definitely superior to eBay! They go above a beyond! Thank you very much 😊!

5
Date of experience: Oct 24, 2025
Katarina Fisher-Starr
Depop team is great!

Somebody tried to report me for scamming them because I could not ship their purchase on the day I had estimated. A team member from Depop reviewed our chats and gave the buyer their tracking information, and prevented me from having to refund the buyer. I had already shipped the item by the time they reported me.

5
Date of experience: Oct 23, 2025
ElMal
Absolute joke of a platform

Absolute joke of a platform. I had my account closed for allegedly violating their terms and conditions. I didn’t receive an email telling me what I had done wrong, and when I contacted them asking why it had been cancelled I just received a response stating: “We've reviewed the actions taken against your account and have made the decision to keep it closed.We understand this outcome is frustrating and not the one you wanted. We've made this decision as people come to Depop looking for a safe, trustworthy place to buy and sell.”WHAT THE HECK! I hadn’t even contacted anyone through platform yet. I had just listed a dress and the photos I used were absolutely appropriate! And they didn’t answer my question directly, as to WHY SPECIFICALLY my account was cancelled. Rubbish website

1
Date of experience: Oct 22, 2025
Tangir Zaman
Very good sight would recommend if your…

Very good sight would recommend if your on a budget

5
Date of experience: Oct 22, 2025
Wille
No wonder people use vinted instead.

I bought a handbag for £220 marked as excellent condition. I have one already the same so know what to look for. It arrived and was heavily used, poor condition, stank of smoke. Went to the seller and tried to be nice and ask for a refund - she said no. so i went to depop and they rejected the claim within 20 minutes. so now I have a worthless bag and am £220 down. Awful experience. Can't help but think maybe it's because she sells a lot and they really need sellers because their platform is shocking.

1
Date of experience: Oct 22, 2025
Summer daniels
This depop app really solved my problem…

This depop app really solved my problem when I had a bad review from an unreasonable person, they removed the comment very quickly and assessed the issue fast!! Good job depop!

5
Date of experience: Oct 21, 2025
Kittisak Tanuwattana
Depop has been quick and fair in…

Depop has been quick and fair in resolving issues. The last two times I had issues with unfair 1-star reviews, Depop has been honest and fair in resolving my issues.

5
Date of experience: Oct 21, 2025
Thomas
They were brilliant

They were brilliant

5
Date of experience: Oct 21, 2025

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Business Details

  • Depop is the shopping community where the world’s creatives come to buy, sell, discover, and explore the most inspiring and unique things.

  • email support@depop.com
  • language https://depop.com

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