Name: diadora.com
Telephone: +3904231945343
Rating: 4.0

Holden Butler Guest

The sole came apart after a month.

I've bought a pair of Diadora Heritage 1975 from YOOX, I was satisfied with the product, however after a month of not intensive use the back part of the sole came apart in a very difficult point to glue properly, now i have to spend extra money and time to glue back my shoes.Upd: As september, Diadora hasn't reaching me for informations or else.

Date of experience: Jul 06, 2023

Thor F. Guest

2 years ago

Must buy!

Bought 3 pairs of Heritage sneakers this summer. Look great and are incredibly comfortable. Highly recommended. For autumn/winter, I will also make a purchase.Customer service is fantastic!

Date of experience: Jul 01, 2023

Tamara Guest

2 years ago

Fast service

Fast service, everything went correct.

Date of experience: Jul 01, 2023

Carlile Guest

2 years ago

Diadora traners

Ordered the trainers and the quality was exceptional. Purchasing was simple and delivery was prompt. Excellent site to find all your diadora needs. Would buy from here again.

Date of experience: Jun 29, 2023

Booth Parker Guest

2 years ago

Most dissatisfying and confusing…but in the end clarified experience

Most dissatisfying and confusing experience ever.I actually did receive my shoes but before they arrived I had an inquiry about my order which was completely ignored.But the most frustrating thing is their telephone support. If they didn't offer it at all they would do much better. If you call them a computer voice will say"welcome to Diadora..." again and again and again until you finally give up.Update:It is not a scam. Diadora contacted me and was very undestanding of the issues and showed commitment to solve them.I changed my review from one to four stars. If they keep showing good customer care it could reach five stars.

Date of experience: Jun 29, 2023

CT51 Guest

2 years ago

Excellent service all round

Excellent service all round. Brilliant product. Thanks

Date of experience: Jun 23, 2023

Orion Howard Guest

2 years ago

Complicated returns process...not worth it

Nice shoe...was advised to get a 1/2 size bigger from website reviews...bad idea...Terrible return process which was so conveluted it was not worth the hassle...resold on eBay.

Date of experience: May 23, 2023

Meredith Guest

2 years ago

What a disaster

What a disaster: I have sent several emails the past few months about my order (the form on the website doesn’t work!) and still nobody answered me! This site seems to be a scam/fake site?? There is no way you can get in contact with Diadora! It’s a big shame!

Date of experience: May 16, 2023

Jonni Guest

2 years ago

Beautiful shoes

Beautiful shoes, nice quality, and a webshop that isn't frustrating to use. Pretty quick shipping too. Recommended!

Date of experience: May 03, 2023

Hedworth Sanders Guest

2 years ago

Attempted to contact customer service…

Attempted to contact customer service during normal working hours approximately 3pm pacific time. System hung up on me 7 times each after a 5 minute hold. After fi ally getting a hold of them for an order I placed at 2 asked to change the order to turf shoes instead of indoor and they couldn't do it. Most useless customer service I have ever encountered. Why even have customer service if you don't enable them to solve problems?