Review Time
Unfortunately, very disappointing customer and user Services. They lack care, empathy, or quality customer support like they advertise, even if you pay them for months. I'm the guy who is in the community for years and have been paying for a nitro sub non-stop and I have sent out a bunch of emails recently about a personal problem I have experienced and no one seemed to really care. Its frustrating and disappointing really, considering Discord's size and influence as a company. Should follow the example of others, even smaller companies as soon as possible.
Development support is poor. I've been trying to get in contact with them for about 2 months now to get the developer team transfered. The account that is owner of team is deleted, and I'm the only one left on the team but I can't add other team members or do anything because only the owner can. And they are not transfering it after multiple requests, not even a response!
DO NOT USE DISCORD. Employee is scamming and make disabled our accounts for blank reason. I aware they are lying when I want restore my account for verified my Card proof age then later my account get disabled for blank reason. This is terrible and second time, appeal said wouldn't restore my account without reason. This is not funny and my account completed be deleted.
One of the best apps for chatting and spending time with communities. It is easy to manage communities and share experiences through it as well. Their servers are reliable and even when it drops it is usually noticed and fixed as soon as possible.
Before my account was disabled 1 week ago I knew it was becoming a bigger and bigger issue that discord was just banning more and more people at will with their automated systems. I just didn't believe i would get hit with their bs. Yes there are spammers and abusers on discord. Yes there are issues. However their coding programs have also victimized legit users who do not deserve an instant account ban. I count myself amongst those. I'm happy that I never spent money on nitro or anything like that. I would never want to support the kind of direction Discord is going now. You are not even told in an appeal what part of the TOS you broke. They do not care about their users at all. They know they don't need us as they got enough users now and can get away with it. But eventually you are going to lose more and more members to other competitors. Look at Facebook its going down hill as well. I believe the best time of discord has passed and its only going down hill and eventually getting back smaller years from now and someone else will take the center stage. The customer support on discord doesn't exist. I mean they just can't follow up with the support tickets or they ghost you. What discord is doing is turning happy users who haven't hurt a fly into sad, angry and disappointed users who leave discord. Even if its a false flag like my case they will just say its correct. Trusting their bots are 100% accurate. Which any programmer knows isn't possible. Even if I get my account back which is like 10% chance I'm not changing this review because I'm seeing so much damage done by Discord towards people who build up their lives on their platform and take it away in a second, that is really shameful.
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Discord is a proprietary freeware VoIP application and digital distribution platform—designed initially for the video gaming community—that specializes in text, image, video and audio communication between users in a chat channel.
