Review Time
Everything about my order was outstanding. The product is of high quality and worth every penny, and the packaging showed genuine care for customers. They addressed any issues I had quickly and responded to my emails promptly. I will definitely place another order; it's one of the best customer experiences I've had!
I purchased a necklace that advertised a Lifetime Warranty. It came with a guarantee card, and the warranty was supposed to cover defects in craftsmanship and plating. After normal use, the plating began to peel, revealing discoloration underneath. Despite providing photos and the guarantee card, my claim was denied because I couldn't provide original order details. These requirements were not mentioned in the warranty terms. Customer support was polite but would not assess the claim without original purchase data, making the warranty seem meaningless for second-hand purchases or lost receipts. I hope the company reconsiders how it handles its warranty.
This was my first order, and I was blown away by the craftsmanship. I’m not being compensated for this review, but I am genuinely impressed with the product quality. The delivery was also very satisfying, with beautiful packaging. The warranty card was something I've never encountered before. This was a truly unique experience.
My bracelet broke less than two weeks after delivery. Customer support denied my warranty claim by looking at a photo and claiming 'external pressure' (I was just taking off my jacket).They refused a refund or replacement and only offered store credit. This violates Dutch consumer law regarding the burden of proof in the first year. Great marketing, terrible product durability and support.
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International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures.
With our motto, Dare to Drip , we aspire you to show the world your inner shine.
We exist to express that inner shine through high quality handcrafted jewelry.
DRIPPY. – Dare to Drip.
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