drivalia.co.uk

4
4 Based on 1.4K reviews

...

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Average Rating

4

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5

1.4K Reviews

5 Star
71%
4 Star
2%
3 Star
1%
2 Star
2%
1 Star
24%

Filtered Reviews

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Review Time

Sho-Time
First class service. Great value for money. Hired a car for £81 for 5 days and handed back really st

First class service. Great value for money. Hired a car for £81 for 5 days and handed back really straight forward. Just make sure you have all the documents they ask for ready when taking your car out. Many thanks to Gary.

5
Date of experience: Feb 11, 2026
Peter Entwistle
I booked a car with James Morris. The service was excellent, fast and efficient. James got me a grea

I booked a car with James Morris. The service was excellent, fast and efficient. James got me a great car at a great price. Looking forward to hiring with Drivalia and James again

5
Date of experience: Feb 09, 2026
Robert Aetheling
Avoid at all costs. If you do end up with them, photo every spec and smudge on the car before accep

Avoid at all costs.

If you do end up with them, photo every spec and smudge on the car before accepting the keys.

They will use their very poorly taken phots of the car to try and justify them finding new damage on the car on return, if you have not taken their extra insurance.

1
Date of experience: Feb 09, 2026
Herbert Hop
Complete scam upon returning the car. The guy claimed we did smoke in the car for which we were fine

Complete scam upon returning the car. The guy claimed we did smoke in the car for which we were fined £250 + £80 administration costs, which is complete nonsense. In addition, the guy (who introduced himselves as Mike, but turned out to be Mo) created some claim of damage costing another £270. From the pictures, you cannot even see it's the car that we drove. The claims are 100% fake for which I will ask a refund from Drivalia. 100% SCAM

1
Date of experience: Feb 08, 2026
sue burns
The helpful staff at this location made for a great experience. I was staying at the Holiday Inn so

The helpful staff at this location made for a great experience. I was staying at the Holiday Inn so made sense to hire from there. I was staying for about 2 weeks while my Granddaughter settled into Lancaster University. Michael was most helpful in suggesting places to visit and eat. If I come back I will definitely hire again through Divalia. Sue from Australia

5
Date of experience: Feb 08, 2026
Markandu Manoharan
Abdullah, sanj and Raj were very professional and polite in their work help me a lot with booking sh

Abdullah, sanj and Raj were very professional and polite in their work help me a lot with booking show me the car best ever experience and customer service got by Abdullah amazing lad

5
Date of experience: Feb 06, 2026
Jan Van den Broeck
This went really well and smoothly. When I was searching for a suitable rental car on their website,

This went really well and smoothly. When I was searching for a suitable rental car on their website, James Morris contacted me via chat. He was extremely helpful, and not long after, he had booked my perfect car at very good conditions. That's what I call top-notch service! Thank you, James!

5
Date of experience: Feb 06, 2026
Gagandeep Singh
"I had a fantastic experience with aberdeen drivalia .The booking process was straightforward, and t

"I had a fantastic experience with aberdeen drivalia .The booking process was straightforward, and the pickup at the airport was incredibly fast. The car was spotless, smelled fresh, and drove like a dream. Dropping it off was just as easy—no hidden fees or surprise charges. Shoutout to specifically lady for being so helpful and professional. I’ll definitely be renting from here again!"

5
Date of experience: Feb 06, 2026
Javeed Rahman
Excellent customer service by Mr. Abdul Abs I am visiting second time because of their excellent ho

Excellent customer service by Mr. Abdul Abs
I am visiting second time because of their excellent hospitality and customer service. I will strongly recommend this place for those looking for rental cars.

5
Date of experience: Feb 05, 2026
Ramandeep Singh
It was a nightmare booking with this company and the staff. They show a different amount online but

It was a nightmare booking with this company and the staff. They show a different amount online but when u comes here inperson, they charge you a totally different amount. They ask you to pay £1500 deposit only through credit card which is never mentioned when u book online. And if you dont have £1500 credit card, they charge u £30 per day extra on your booking and if you drive more than 100 miles they gonna charge money for that as well. When i first book through the app, it was showing around £130 but when i reached here and want to cancel my booking they said its gonna charge £35 to cancel whatever u book. I took the booking. And after thet they said do you have £1500 credit card, i said no, they charge me 130 extra and after that i want to extend my booking just for one day, they charge me £60 for a single day, and after all that when i reached to return the van, they said u drive above the milage limit of 100 miles a day, so they took £160 extra. I never saw such a fraud company before. I have earned £500 during my booking and i paid £475 pound for the booking which initially i booked only for £128. Never, never, never book from these people.

1
Date of experience: Feb 05, 2026

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