Review Time
This site is full of scams! Avoid it at all costs! In addition, the business model of the Dutch parent company Online Payment Platform (OPP) is outrageous. I ordered something expensive on Kleinanzeigen.de and did not receive the goods due to an error by the seller. After a lot of hassling with the sluggish AI customer „service“, I was refunded the purchase price, BUT: the service costs (insurance "pay securely") and the shipping costs are brazenly withheld, although there was no misconduct on my part as the buyer. OPP writes (because they know that this behavior is borderline criminal): "In the event of a refund, the service fees will be withheld since you used the service." WTF? "THE service"? For all successful sales, these scammers also keep the fees for THE service. I will never pay for anything on Kleinanzeigen.de via this platform again. Only cash on collection. If at all. Kleinanzeigen.de seems to be just a cash cow for OPP owners.
I posted an adv for my filmmaking business and paid for the promotion. After a few hours they removed my adv and didn't refund me. Then they sent me a full list of rules that I was supposed to know (why?), like full name, full address and many others). I complained and they gave me the allowance to put the adv again, but again they removed it! I explained that I do not wish to display my full address as it's exactly where I live! It's a small business mine, I don't have an office. I make videos for clients and just go to them, or where they want me to go. Why should I make my address public? They sent me again the automatic email they sent the very first time. It's just a waste of money! Instead of sending a million rules they should respect and fulfill the universal business rule: "When a company does not provide the service for which it was paid, it must compensate the customer who paid to receive that service". That's the basics of business.
Don't use this web site, when you are not in Germany.They blocked my account within seconds, when I decided to check my parcel status, while I was on vacation.Since then they froze my account, they blocked my active transactions and I cannot reach them.I wrote many-many tickets, and they don't even do anything with them. There is no direct contact with the support. I don't know, how they are able to earn millions with the lack of support.Give me my money back. Look at your inbox.
First time selling on this site. Buyer wanted to use Kleinanzeigan OPP “Secure Pay”. I wanted to use PayPal. Seller gave money to OPP, I sent item. He received and notified OPP. Kleinanzeigan said I would get paid fast. The next day OPP said I was waiting verification. Now 7 days later and photos of 7 documents, I’m still waiting for funds. If they don’t send to me they say they will give back to the buyer. Crazy. And then what if buyer doesn’t pay?
I was just scammed via this website. Absolute disgrace, no transparency or protection for sellers or buyers. The buyer has stolen 995EUR via a scam that eBay allows via its own internal chat and link system. The payment process is so opaque and hard to follow. Fake accounts and robots are everywhere. Disgrace.
Very poor App. If you want to buy something outside of Germany, no way. You can not add your adress into their app ang go more further for paymnet. If you call customer servis and want to speak english 1. they inmediately hang up the phone without seing anything 2. nobody speaks english? So dogy. Most of the german people speaks English. If you can, avoid it and find better treating app for buy and sell things internationaly.Marketa, Czechia
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