edenfantasys.com

4.9
4.9 Based on 1.0K reviews

Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for ne...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

1.0K Reviews

5 Star
94%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%

Filtered Reviews

Filter Reviews

Review Time

Jasmine Cornelius
Carmen and Liam were absolutely…

Carmen and Liam were absolutely wonderful after a blunder on UPS for losing my package. I appreciate the immense respect and patience i was given and overall understanding. I would rate them 100 stars if I could.

5
Date of experience: Dec 06, 2022
Satisfied
Quick resolution. Very kind woman helped me resolve my issue. Satisfied customer!

I received an order of three items. Two were just as I expected. The third had a p65 warning on it that was not mentioned in the description online where I purchased this item. The first man I talked to was little help and didn’t seem like he was listening to my concerns or my point of view at all. I called back after getting off the phone with the first representative. I was frustrated and was about ready to just give up and find a new place to shop. I called back and a woman answered my call. The woman who answered resolved my issue. She was very kind and helpful in resolving my issue. She understood my concerns regarding the safety of a product that had not been identified as having a p65 warning and listened and responded too my concerns in a respectful and helpful manner. She helped resolve the issue quickly and effectively and issued me a store credit. I am satisfied with the resolution to my issue and will purchase from EdenFanstays again. 5 stars! ⭐️

5
Date of experience: Dec 02, 2022
mattie mcconnell
My 3 day delivery was a late the…

My 3 day delivery was a day late the refunded my shipping cost and gave me plenty of options to correct the mistake.. super friendly and courteous

5
Date of experience: Dec 02, 2022
Mary Kiley
Excellent customer service!

Excellent customer service and products. Honestly, it's way better than expected.

5
Date of experience: Dec 01, 2022
Lyne Westbrook
My honey dipper is more than what I…Sweet HOney in your pot

My honey dipper is more than what I expected.Awesome! It outshines my old dildos lolQuick orgasm on the first insertion with pulsating and vibrating speeds filling me with ecstasy. thanks, EdenFantasys

5
Date of experience: Dec 01, 2022
Rob Johnson
These products help out in med as well…

These products help out in med as well as in bed $!!!!!!!!!!!

5
Date of experience: Dec 01, 2022
Woone
Customer service was really helpful

Customer service was really helpful, kind, and quick with the answers of my questions.

5
Date of experience: Dec 01, 2022
Singleandlovinit
Great customer service

Customer service is very knowledgeable and very helpful.. they answer any questions you have so don't be shy about asking them anything.. I got a couple toys that I like really well. The utopia is amazing and they answered some questions I had regarding it..

5
Date of experience: Nov 28, 2022
Nicole
Very reliable customer service

Very reliable customer service Whenever I have a problem they go above and beyond to fix the problem

5
Date of experience: Nov 27, 2022
eli paul
Great initiative; their customer service is the tops!

My order was supposed to arrive a week ago, yet due to "animal interference" it was postponed. However, it was only ever meant to be delayed by one (1) business day. Despite this, I still have yet to receive my package to this day, nor have I heard any further updates from my municipal post. Today I check my inbox, and see that I've been sent an email regarding this problem, despite never having reached out for assistance. After sending a short response, I receive news that the EdenFantasys team have sent out an expedited replacement order (since it seems my other package has been misplaced by delivery) that will be arriving within the next week. I am extremely grateful to the entire EdenFantasys team for going above-and-beyond in ensuring I receive my package, but I'd like to name Kathy and Carmen specifically for being so personable, helpful and timely on this matter.Thank you!

5
Date of experience: Nov 24, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for new and exciting new products to satisfy all your fantasies and desires. Every sex toy is tested and reviewed by our experts and our customers. We are a community of sex-positive, sex-loving, sex-inclusive, sex-progressive, and sex-affirming.See more

  • email customerservice@edenfantasys.com
  • call +17706041352
  • language https://www.edenfantasys.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More