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edfenergy.com

edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%
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Filtered Reviews

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Review Time

Pistol Pete
Let Sleeping Dogs Lie

MeryLyn was very helpful in organising my direct debit to remain unchanged. She explained the reason for the increase but agreed to my request as the account was in credit. She was knowledgeable polite and helpful.

5
Date of experience: Nov 26, 2025
Cath Palmer
Lisa (Team M) was extremely helpful and…

Lisa (Team M) was extremely helpful and listened patiently while I rambled on! She sorted out my issue very quickly, was friendly and polite. She explained clearly what would happen next and was very reassuring. A real credit to EDF.

5
Date of experience: Nov 26, 2025
Jackie
Very nice lady easy to talk to

Very nice lady easy to talk to

4
Date of experience: Nov 26, 2025
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BUSINESS
fast

very efficient fast and helpful

5
Date of experience: Nov 26, 2025
LK York
Helpful adviser

5
Date of experience: Nov 26, 2025
lisa milburn
Advisor was very helpful and supportive…

Advisor was very helpful and supportive and sorted my issue when I advised him I was struggling with paying my bills He offered me a positive outcome and set up an affordable payment plan which I am very grateful

5
Date of experience: Nov 26, 2025
Saaq
Excellent service.

5
Date of experience: Nov 26, 2025
MrsRitaMartin
I had concerns regarding a message…

I had concerns regarding a message received purporting to be a company wanting to check my smart meter on your behalf. Was assured by Dawn that all was ok and I made an appointment forvthem to call

5
Date of experience: Nov 26, 2025
Anne
Excellent service

Emma could not have been more patient, understanding or helpful. Excellent knowledge and customer service.

5
Date of experience: Nov 26, 2025
Mrs McPhee
Great service

I gave azwrong reading and vkare quickly resolved this within minutes

5
Date of experience: Nov 26, 2025
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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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