edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Mrs Patricia Crane
The person was very helpful and patient…

The person was very helpful and patient dealing with my complicated issues. Unfortunately some of them they were not able to solve as it was outside of EDF help.

4
Date of experience: Nov 26, 2025
Scott Botham
She was very professional and helped a…

She was very professional and helped a lot

5
Date of experience: Nov 26, 2025
Rebecca Halls
Excellent customer service

Just been signed over by utilita was very confused on what was happening with everything. Had a lovely young gentleman explain and help with all my questions.

5
Date of experience: Nov 26, 2025
Joanne at EDF

Joanne at EDF was very helpful, courteaus and patient.

5
Date of experience: Nov 26, 2025
Deborah Howell
Carol Bell was very knowledgeable and…

Carol Bell was very knowledgeable and was very easy to understand. She dealt with all my queries. I was reassured after the call that I had made the right choices for my energy bill.

5
Date of experience: Nov 26, 2025
Julie Richards
Held over a barrel. Brian was very understanding and did…

Brian was very understanding and did his best to help. Terrible that there’s no availability for fitting smart meters for months with a view in helping to reduce tariff costs. My brothers metal health is suffering as a consequence.

2
Date of experience: Nov 26, 2025
Sharna
Richard made my phone call stress free…

Richard made my phone call stress free and easy to manage. Thank you

5
Date of experience: Nov 26, 2025
Jason Fox
Quick and easy transaction

5
Date of experience: Nov 26, 2025
Alan Leigh
Good advice and very helpful glad to Kay

Good advice and very helpful glad to speak to Kay

5
Date of experience: Nov 26, 2025
christine price
Put my mind at rest

5
Date of experience: Nov 26, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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