Name: edfenergy.com
Telephone: 000000000
Rating: 4.8

Happy camper Guest

Very helpful

Very helpful. I was wary of some unexpected phone calls but Peter explained that it was not a scam and he didn’t make me feel I was wasting his time.

Date of experience: Nov 23, 2025

Kaylyn Guest

3 months ago

After my supply being cut off on Friday…

After my supply being cut off on Friday night at 7.30pm ive tried and tried to contact out of hours to sort this. I’ve been passed back between langstane out of hours to Edf to heat care and so on all weekend with not getting any further forward or no answers to why supply was cut off. After finally getting someone to arrange for an engineer to attend at 8am on sunday and then they never appeared. However after phoning and speaking with Alindile from team 2F she was very helpful. Very understanding of my frustration as other colleagues had previously put the phone down on me and weren’t able to help. However she was able to talk me through it on the phone and get my supply back on which i’m highly appreciative of.

Date of experience: Nov 23, 2025

Jocelyn Guest

3 months ago

EDF service

So helpful and informative

Date of experience: Nov 23, 2025

Carol Tipton Guest

3 months ago

Especially a young lady name of Sasha

Especially a young lady name of Sasha, always there for me at the touch of a button, Thankyou.Carol

Date of experience: Nov 23, 2025

Peter Staddon Guest

3 months ago

The personal touchwas a change to be able to speak to…

It was a change to be able to speak to a human the contact was a person called Anna she could not have been more helpful

Date of experience: Nov 23, 2025

Margaret Halliday Guest

3 months ago

EDF refund

LUCY was efficient clear and helpful .

Date of experience: Nov 23, 2025

Andrea Guest

3 months ago

Feedback

Contacted Praise this morning and within an hour my email was answered and resolved. Very impressed.

Date of experience: Nov 22, 2025

oruesiquenedaferhoro Guest

3 months ago

I appreciate how you was listen to me…

I appreciate how you was listen to me and she was calm with me and she broke down the details and I just want to thank her so much you was very helpful Lynnette

Date of experience: Nov 22, 2025

Kelvin Guest

3 months ago

Nonkosi was very pleasant and helpful…

Nonkosi was very pleasant and helpful in trying to sort out my problem. I thank her very much hopefully my problem will be sorted out.

Date of experience: Nov 22, 2025

Natalja Povilaityte Guest

3 months ago

Great customer support

I had an excellent experience with EDF customer support thanks to Patrick. He was friendly, professional, and solved my issue quickly. Truly outstanding service — EDF is lucky to have him!