edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

Filter Reviews

Review Time

Martin Boldry
Lady on the phone was lovely

Lady on the phone was lovely, very understanding and sorted out my issues straight away without questioning my reasons.

5
Date of experience: Nov 22, 2025
Quick response and good advice from…

Quick response and good advice from Nathan. Thank you

5
Date of experience: Nov 22, 2025
Gordon
very helpful indeed

very helpful indeed

5
Date of experience: Nov 22, 2025
Susan Mccourt
I spoke to a lady called Tanya

I spoke to a lady called Tanya, she was very helpful with my query and dealt with this quickly.

4
Date of experience: Nov 22, 2025
Eileen Duncan
The person I spoke to is David

The person I spoke to is David. He's a brilliant Sales Person. He was very kind, courteous, and assured me that my problem would soon be settled. Thanks to him, it is. Thank you very much David for your kind assistance in this matter. I now have a new Debit Card the old one has been destroyed. Could you please update your records David. Thank you.

5
Date of experience: Nov 22, 2025
Patrick Murray
Helen dealt with my enquiry with calm…

Helen dealt with my enquiry with calm professionalism which meant that I was able to solve my issues quickly Thank you

4
Date of experience: Nov 22, 2025
Kathryn Makepeace
Efficient, helpful and reassuring service

Hayley W from team 3c handled my problem very efficiently and kept me calm in a difficult situation. She found answers to my concerns quickly and was very clear and reassuring.

5
Date of experience: Nov 21, 2025
Keith Brereton
Dealt with my request efficiently

Dealt with my request efficiently

5
Date of experience: Nov 21, 2025
Mrs fay gray
Great help.!

Understood what I was saying....helped immediately and corrected my mistake

5
Date of experience: Nov 21, 2025
Being helpful to reduce cost

Being helpful to reduce cost

5
Date of experience: Nov 21, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More