Name: emag.hu
Telephone: 000000000
Rating: 1.2

Cindy Wilson Guest

Careful with this company! Scammers!

Careful with this company,!! Ive been reading some other reviews and aparently I'm not the only one who received a used thing, and they are known as scammers. So I ordered online a new Lenovo monitor, and instead, I recieved a disaster looking box, and when I open it I find this inside : A used , and not only a little bit used by the way no, a super old used and dirty monitor, with all the packaging in a terrible mess and broken. What is this? Is this a joke? It was disgusting. I mean, If I find this on the street I dont even pick it up, cause it looks like this monitor had a very terrible life. I not only want my money back, but a compensation for this, what a shame, Ive never experienced something like this in my life.

Date of experience: Mar 21, 2023

Suzanne Guest

3 years ago

Please hire polite customer support…

Please hire polite customer support people, do not rush me. The rest was ok, payment and delivery

Date of experience: Jan 19, 2023

Ben Guest

3 years ago

Misrepresented the product

eMag misrepresented the product they sold, and sent me another. They blamed their marketplace partner after (who gave me an invoice with the product they sent me). eMag had a slow, faceless, unhelpful customer support during.

Date of experience: Jan 01, 2023

Dexter P. Guest

3 years ago

giant company that can't handle black friday orders

I placed my order on black friday.(11.18.) I paid in advance for the product I ordered and waited for my parcel to arrive. Emag set a delivery date of 2 December for my order. I accepted this long delivery time and waited patiently. Then I received an email from them saying that they could not send the product I ordered due to technical reasons. :( Ok, I accepted this too, asked them to send me a replacement product, which is the same in specification and price. I received a reply that they could send the replacement product, but they have not sent it since then (since 30 Nov). In the same order, I had another product that has not been shipped yet. This is all getting so annoying, I have my snow shoes full. :@ A giant company that cannot handle black friday should not advertise black friday promotions. They can't even deliver the orders, because their side company is responsible for the delivery, which is also a worthless sh!t (Sameday) Unfortunately, the mentality of the Romanian parent company(emag.ro) is also felt by the Hungarian company. :(((their phone support is not available, they do not answer emails, I guess they do not have enough people to answer me. The information I have received from the company is a big zero. I am totally dissappointed. I wonder how they are going to compensate me for this huge inconvenience and when my parcel will arrive, if they ever manage to deliver it.