Review Time
Worst worst worst. I have never seen such incompetent team. I ordered my products on 4 jan now its 1.5 months I received only one product but the website shows all products are delivered. Customer Care is irresponsible they are saying they can't cancel the rest but they also don't have the product in stock. When do I wear the maternity leggings? After my delivery. This is absolutely irresponsible business. They let you order a out of stock products and don't ship unless you consistently email them to cancel. That to half the order.
I ordered leggings meant to aid with muscle separation one week after giving birth. I placed my order on 10th October, but I received no shipping updates or tracking information for 7 weeks, despite sending several emails that went unanswered. The product was finally shipped and arrived 8 weeks after my order. By the time it arrived, I was 9 weeks postpartum and no longer needed the item. I requested a refund, but was informed that it was not possible according to the company’s policies. Waiting two months for a product with no updates is unreasonable according to consumer laws, and I would have canceled my order if I had been notified. This experience was incredibly frustrating and disappointing. Lack of communication, excessive shipping times, and a refusal to issue a refund make this a service I cannot endorse. I advise against ordering from them.
I ordered some recovery leggings one week postpartum to help with muscle separation. I placed my order on 10th October, but for 7 weeks, I received no shipping updates or tracking number, despite sending multiple emails without a response. The product finally shipped and arrived 8 weeks after ordering. By the time it got here, I was 9 weeks postpartum and no longer needed it. When I requested a refund, I was informed it was not possible according to their 'terms.' Waiting two months for a product with no updates isn't acceptable under consumer law, and I would have canceled if I had been informed. This experience was incredibly frustrating and disappointing. Poor communication, unreasonable shipping times, and refusal to provide a refund make this a service I cannot recommend. Avoid ordering from them.
This is the worst experience I’ve had! I placed an order two months ago and still haven't received anything, not even a confirmation email. I've emailed multiple times, and out of the ten emails sent regarding my order, they only responded to two, saying they wouldn't refund because delivery would take an extra two weeks. There was no notice on their website about delays, nor did they inform customers. The customer service is incredibly rude. Two months later, and I'm still trying to get in touch because they aren't replying. I ordered for myself after giving birth, and my child is now two months old, yet I'm being denied a refund.
It's been a month, and I still have no products. After multiple emails, I was told to wait another 1-2 weeks. Shipping from an international warehouse should not be misrepresented as an Australian company. There was also a delay on my last order; I will not purchase from them again!
I ordered maternity leggings at the end of September, and it's now been 6 weeks with no order updates or delivery. I emailed them a week ago for a follow-up but received no reply. I'm sharing this review to warn others to think twice before ordering, especially for pregnancy and postpartum needs.
This is a complete scam. I placed an order 3 weeks ago and have received no dispatch notifications or responses to my emails. There was no mention of delays on their website, social media, or order confirmation at the time of purchase. After asking for a refund, they ignored all communication and then updated their shipping policy post-factum, trying to justify ongoing delays. They also delete comments from customers on social media regarding missing orders, indicating many are facing the same issue. This behavior is deceptive and unacceptable. I've had to dispute the transaction with my bank and thankfully recovered my money. Be very cautious; this company should be avoided.
I ordered maternity tights on 27 September and as of 15 November, they still haven't shipped. I've sent several emails asking for tracking and a refund, as their website claims shipping to Australia takes 2-10 days. However, their responses seem automated, and they refuse to refund, stating 'the order has already been processed,' without any proof of shipment. I discovered this through an ad on social media and have reported them. This feels like a scam, and I want to prevent others from losing their money.
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