emergencylocksmith24.co.uk

1.1
1.1 Based on 100 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.1

/
5

100 Reviews

5 Star
1%
4 Star
0%
3 Star
0%
2 Star
1%
1 Star
98%

Filtered Reviews

Filter Reviews

Review Time

Anonymous
Quoted £50 and ended up paying £260

Quoted £50 and ended up paying £260I couldn’t even cancel because he said the cancellation fee was £50

1
Date of experience: Aug 02, 2025
Louise C
PLEASE DO NOT USE - Overcharging scam!

PLEASE DO NOT USE. This is a scam which I got caught out with.I called the company out after I was locked out of my house on the pretence of £49.95 callout to come out and get into the property. Someone did come out and did get into the property, and also fitted a new lock. The cost I was confronted with at the end of the callout was £469! Yes really!!! I was on my own and felt pressurised to pay which left me feeling sick and extremely distressed. I am now trying to recover some of the money back through my Bank which is proving to be difficult. Don't make the same mistake I made.

1
Date of experience: Aug 02, 2025
Terrible company and terrible customer…

Terrible company and terrible customer service. Locksmith Nick in Glasgow damaged my security doors and was terrible at doing the work. Company didn’t care about issues and products were below standards.

1
Date of experience: Aug 01, 2025
Edward
HORRIBLE

HORRIBLE! Quoted £50 if it was easy to get in. All they tried was a piece of card, not use of tools to try and move the barrel. Les than a minute of trying they said they would have to destroy the lock, suddenly the charge is £120. AVOID!

1
Date of experience: Jul 29, 2025
NL30
Unprofessional and Rude

On arrival, he said the fee was over £300 including call out fee. I stated on the website, it quotes no call out fee and he said no this is an emergency. I said no, he can leave. He threatened to call the police and calls his manager. His manager says they can do for £200; I said no. He said then £49 for him to leave. I said no. I felt very threaten as I was by myself and scared for my life. Had tears streaming down my face. His manager said £150. I said fine, hoping this will settle it. The guy was swearing the whole way through. My neighbour came by and checked on me, as he noted something was wrong. When the lock was removed, he demanded I pay straight away and without an invoice. I found the entire experience stressful, unprofessional, and unnecessary.

1
Date of experience: Jul 27, 2025
Alberta Adams
Totally miss guide by their agent on phone while booking job on phone call

Totally look like scam, I called their helpline explain to agent that my door has 2 locks not opening she said 74£ in total , when the they guy came to open the lock he asked £325 He said if u don't want to pay and cancel the job then £35 , Its complete scam to me, I was not told by their agent on the phone call that door lock opening money is separate than that £74 I wasn't told by their agent that each lock money is sperate I even told the agent on phone that door has 2 lock she didn't say that each lock price will be separate , she just said £74 will be in total, so when I book the job , the guy he quoted £163 for each door Totally misguided when I was booking job online So I won't recommend their service, I paid £35 to cancel the job£35 wastedThey should tell the customers everything in details before booking the job

1
Date of experience: Jul 21, 2025
Nowell Baker
Avoid was quoted an amount and then…

Avoid was quoted an amount and then once completed the work charged me double.

1
Date of experience: Jul 21, 2025
AB28
Avoid this company

Avoid this company. Can only reiterate what everyone has said. Guy came to my house with a drill, hammer, and a chisel. Said the only way to open the lock would be to break it by drilling through the door, charging £350. When I said no he proposed another way which would destroy the frame for £100.When I said no to that he charged me a £49 cancellation fee. Complete cowboy, this company deserve reporting.

1
Date of experience: Jul 20, 2025
Averil Walker
Dodged a bullet thanks to these reviews…

We needed a locksmith on a Sunday late afternoon after the lock on our window broke and we couldn’t close it. Front window as well so we didn’t want to leave it insecure! I googled emergency locksmith in my area and these came up. I rang the 0800 number and straight away it felt strange as the woman who answered just said “hello?” So I had to say “Is this the emergency locksmith?” as I thought I’d rang the wrong number! That initial moment made me feel a bit uneasy! Was told someone would be round in an hour. 90 minutes later no one had turned up and I hadn’t had a phone call either. So I googled them and found these reviews - and realised they definitely would not be welcome in our house! Called up to cancel and told the woman I’d read a lot of negative reviews so we didn’t want their services. Called a local locksmith who came within 20 mins and got the job done. We definitely dodged a bullet!

1
Date of experience: Jul 13, 2025
Kelly H.
Avoid Emergency Locksmith 24/7 even in emergency!

Avoid Emergency Locksmith 24/7 at all costs! Quoted £230 to unlock my door but then demanded £450 after the job, pressuring me to pay immediately. Complaints to their head office have been completely ignored. The locksmith arrived with no uniform, no branded van, no ID, and no sign of being part of any professional association – very suspicious and misleading.I have reported the matter to my bank, which is investigating the transaction. Visit Trustpilot reviews before relying on the website's reviews.

1
Date of experience: Jul 13, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More