Review Time
I wish I had read the reviews before choosing this service based on a sponsored ad on Google! Like many others, I was quoted one price, but when the technician arrived, he demanded almost double what I was initially quoted. I repeatedly asked him to inform me of any costs before starting, but he did not. He also damaged my door in the process. He claimed he was agitated from a previous job, which is no surprise when you're trying to overcharge people. I ended up giving him half of what he wanted. I will not use this service again.
Avoid this service! They provided one price and then charged me more. They initially quoted £75 but charged me £258 instead. They use cheap locks worth £15 but charge £99 without providing an invoice or receipt. They aren't even a legitimate company, so steer clear.
Do not use this company They tell you they will be there within 30 mins and and it will be £49 and then when they land out say there is a problem and the lock mechanism is high security and add on another £100 When i rang them i told them exactly what type door it was - they come up with the same crap each timeComplete joke - Stay away from this company
Young disabled man who was told to show his bank statement before work was started and ended up being charged £621 for opening door and replacement lock. Was left with £10 in his account. Job not finished and they wanted another £180 to complete the job. Got another locksmith who said in total job should have cost less than £300. Total conmen in my opinion with unethical work practices. Left damage to the door which they didn’t repair. I would not advise using them. Overpriced and bad workmanship in my view.
Super weird communications. Called for a quote was told £49 for consultation, I questioned why they advertised it as “£39 - no call out fee” and hung up as felt like they was mugging it. The woman proceeded to send text messages saying how I’m rude and Eastern Europeans were ripping everyone off in my area so good luck (. I found a local locksmith that’s coming £35 no call out fee just unlock my door.. who happens to be polish!) 😂 what’s worse is the woman on the phone sounded Eastern European herself 🥴
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