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As a weekly traveler from Dubai to various destinations, Emirates consistently delivers a flawless experience that meets the needs of frequent fliers.What I Love About Emirates • The check-in process in Dubai is automated, smooth, and fast, allowing me to arrive just an hour before my flight and still make it comfortably. • Even in economy, the seats are spacious enough to feel comfortable, especially for those needing a bit more room. • The Dubai lounge offers an impressive variety of food and drinks, along with well-designed smoking areas—a perfect place to relax before takeoff. • Long-Haul Business and First-Class: The A380 experience is exceptional, with luxurious seating and a bar that elevates the journey. • Consistently high-quality dining options across all classes. • Onboard Shower in First Class, A unique, refreshing perk on select flights. • Economy seats are comfortable, and the in-flight entertainment is always engaging.Areas for Improvement • Internet Connectivity: While Emirates excels in so many areas, improving the onboard internet would significantly enhance the experience, particularly for those who need to stay productive in the air.Emirates sets the bar high in the airline industry, and make it difficult to book with other airlines.
I have been fortunate to have had several excellent business class flights with Emirates from Dubai to Glasgow but the last one was awful mainly because of a family behind me, mum and dad slept with blindfolds and headphones on while grandma tried in vain to control the two horrendously bad behaved children she had been landed with, totally ruined my flight and what should have been a pleasant experience, cabin crew sympathetic but powerless, kids should not be allowed in business class
My suitcase was lost, and returned to me a few days later damaged and covered in writing (from a black marker pen). The suitcase was brand new, and this was the first time it had been used. Emirates will not refund this as the bag is technically functional. The writing is large, on both sides of the suitcase, and will not come off with cleaning products or acetone. This is evident damage caused by the airline, and Emirates will not take accountability.
Have recently travelled to Japan with Emirates and flights were both good. Large selection of movies, interesting but tasty menu selection. Friendly staff.All flights on time.We upgraded to premium economy and worth it for extra comfort.
I was denied boarding my flight from Dubai to San Francisco when I arrived at the gate 15 minutes before the scheduled departure time. I went to the Connections counter but they couldn't help me. I went to the Reservations counter and after an hour of searching, the best they could offer me was a one-way flight for the next day at a cost of $2,400, which was more than my round-trip flight! They also search almost everyone's carry-on baggage after the gate, making some of us wait separately, though we had already gone through security. They took almost 2 months to reply to the complaint I filed on their website, with no apology whatsoever. I will never fly with Emirates again.
Delay of my first flight due to operational reason and as per the airline notification. As a result I lost my connection flight.I Stayed 7 hrs (monring hours in Dubai airport), from 2am to 9am. They offered me a complementary meal/drink. I ordered only coffee and they asked me to pay. I filled a complaint for missing the connection flight and inadequate service. I was waiting for 2 months from my inquiry/complaint. No reply and no feedback received, no interest to support. I tried to contact them,through emails several times. No reply. I tried to find other ways to contact them.I found online throught live chat. Despite the promises to answer me, no feedback received on my complaint request.
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Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai).
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