Review Time
Emirates are scammers, I tried to buy tickets online, payment didn’t go through and I found online chat.Explained to travel agent my problem and he asked me phone number. Travel agent called me urgently and he was trying to help me payment, buuuut it wasn’t help, it was big big blame, he said that 5 times my bank rejected amount approx 1250$ and he tried to don’t get payment till he raised amount 😡😡😡 and finally charged me 2403$ Attention and be aware from their blame 🤬🤬🤬🤬Emirates stilled my money, I am happy that my bank will help me 🙏
So I’ve booked a flight from Bangkok to London yesterday evening not realising that it was London Stansted not London Heathrow upon calling them one hour later they told me to fill out a refund form and I have charged me £110 for the privilege disgraceful, any other air line gives 24 hours grace !
I flew to Singapore from Heathrow in November. Six hours before my flight departure, I was informed that the aircraft had no premium economy seats. So I was bumped down to economy. I am yet to receive a refund for the difference between premium economy and economy fare. ( nearly three months now).I also flew from Singapore to Sydney using Qantas ( Emirates partner airline) which should have code shared with Qantas. On my return from Sydney to Heathrow ( with Emirates) I found that Emirates had cancelled my return flight. - due to my earlier downgrading and non code sharing. I had three hours to rearrange my flight home. Absolute nightmare. I would NEVER fly with Emirates again. Still waiting for my refund. Be very aware !
We flight to Bangkok via Dubai from London, the flight on the way back is delayed so we can’t catch the next flight to London. During transfer in Dubai, we made it to the gate and the flight was still there. We can totally on board, but our ticket were cancelled by the company. So we only can go to next flight. And we wrote email to ask compensation, got refused due to Bangkok and Dubai are not in UK/EU and Emirates is not UK/EU company. Nothing at all. This is last time we use them. Not recommended at all!
i have flew with emirates quite a few times and they where one of the best if not the best, but that was before lockdown.i booked a flight with them via dubia to bangkok for my wife and i and we where looking forward to flying with them again.what a disapointment they have went downhill a lot since then.breakfast used to be a breakfast not a cheese sandwich, and i hate cheese so other option was a apple turnover. what a hugh disapointment.food and staff have all went downhill.emirates have got to big now and went the same way as other companys.i remember when you got a menu, not any more, also as soon as you took off a drink trolly came round, after that food trolly with a drink, now you have to wait for over a hour then food with a drink and wait ages for a tea or a coffee.it was the same on all 4 flights including the return journey on the 20-21st november 23
Do not fly with this company and more importantly pre book seats. Have basically stole our money, did not provide the service we paid for, and now refuse to refund our money for seats we paid for and then did not receive??? Ignore customers communication. Awful!
We recently fly back from Dubai to Gatwick and was so disappointed with quality of service and lack of customer service care. I flew back to uk with two kids and we were not allowed to sit with extra leg room seats even there were no one was sitting. Before I get on board I tried to book online and easy showing full flight but I found so many empty seats but was forced by cabin crew to sit back to my seats. I told cabin crew my kids are sleeping so I need only few minutes to stretch my legs but was shown no care at all. I will fly with Qatar 🇶🇦 I said bye to emirates as I don’t believe they need customers anymore. No more emirates flight for me. Full stop.
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