en-us

4.3
4.3 Based on 2.4K reviews

Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account. Earn more,...

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Average Rating

4.3

/
5

2.4K Reviews

5 Star
73%
4 Star
8%
3 Star
4%
2 Star
3%
1 Star
12%

Filtered Reviews

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Review Time

Tom O'
Good communications, reasonably fast shipping

Good communications, reasonably fast shipping, and good customer service when I called pre-order with a question.

5
Date of experience: Jan 31, 2023
customer
Mini Operation

The staff has been helpful explaining how the mini operates different from the larger ResMed CPAP. They replied to my questions in a timely manner.

5
Date of experience: Jan 30, 2023
Catherine
Website is horrible

Website is horrible. No way to contact anyone, no way to access support except to see how to clean. Been using CPAP for almost 15 years, I ALREADY KNOW HOW TO CLEAN MY EQUIPMENT. I need support to understand why all of a sudden my SD Card isn't keeping track. There is no way to get help with that and not only that, the SEARCH button is worthless. As soon as I can I will be changing to a different company for my CPAP/APAP needs.

1
Date of experience: Jan 29, 2023
Frances
Horrible

Horrible Things fall apart

1
Date of experience: Jan 27, 2023
MICHAEL MOORE
Easy ordering.

5
Date of experience: Jan 27, 2023
Res Med is still wrong.

Res Med is still wrong.Their platform support people are refusing to connect my air mini medical information with my physician, Dr Aranas in Schumburg Il.Why? Because I bought my air mini 5 years ago in North Carolina. “Get in touch with them.”This is ridiculous & Terrible customer service. Be better, Res Med! Serve your customer.Also, when I called from my doctor’s office, & received no satisfaction, I asked the res med employee to transfer me to her manager.The res med employee refused to speak to me, would not answer my questions, remained silent until the doctor’s office staff came on the phone. Who does that?

1
Date of experience: Jan 26, 2023
Amit Shah
Excellent service from TY…

Excellent service and support from TY W!! Helped me locate my order and got it shipped fast! As per the airmini, getting use to it. It sounds loud vs regular air sense and humidity is not as good as water tank.

5
Date of experience: Jan 26, 2023
Marina
Baby bottles

My baby likes them

4
Date of experience: Jan 25, 2023
Sara
Best customer service

Contacted the company to get more info on a particular bottle. Immediately got questions answered and shipped a bottle for my baby to try!

5
Date of experience: Jan 25, 2023
Nani
Your Customer supYour Customer support member cannot provide me Email Till yestardayport member cann

Your Customer support member cannot provide me Email Till yesterday!

1
Date of experience: Jan 25, 2023

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Business Details

  • Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account. Earn more, SaveBetter™.

  • email support.us@raisin.com
  • language https://raisin.com/en-us

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