Review Time
Water is very expensive so decided to opt in for a smart water meter, turns out it’s not so smart as my bill hasn’t come down and stayed the same. We’ve used 7 cubic meters of water in 2 months which doesn’t amount to £22 a month and they’ve had 2 manual meter readings.I also have to pay Anglia water £29 a month for drainage which is estimated by ESW, this also hasn’t been updated to reflect what we’re actually using, in fact 5 of the 7 cubic meters of water have been used on the garden, so classed as surface water, my bill shouldn’t much more than a couple of pound a month.Please check your bills with both companies as I’ve seen discrepancies, especially Anglian water who think they can charge everyone for surface water drainage when it actually flows back to the rivers, they automatically add surface water drainage to the bill of all new customers, it’s only until you make them aware or ask if they charge for surface water they then make the changes this is deliberate fraud to maximise profits.Both companies are con artists!Wait until everyone realises water meters are cheaper, both companies would lose mega money and then they’ll put the prices up to compensate for the losses, their just blatantly robbing people out of their hard earned cash and flushing the waste down the rivers!
Reported me to debt company for missing ONE payment which was only ONE month late. Bearing in mind 1. I thought there was a direct debit in place but apparently in Essex we are charged by Anglian Water as well.2.I am not living at the property - got no lettersIf someone would have called me I could have paid it would of been nice since I am a paying customer and have NEVER made a late payment!! SO UNFAIR for this to affect my credit rating esp when I am due for a re-mortgage.So disgusting, Money grabbers!!!
Reported me to debt company for missing ONE payment which was only ONE month late. Bearing in mind 1. I thought there was a direct debit in place but apparently in Essex we are charged by Anglian Water as well.2.I am not living at the property - got no lettersIf someone would have called me I could have paid it would of been nice since I am a paying customer and have NEVER made a late payment!! SO UNFAIR for this to affect my credit rating esp when I am due for a re-mortgage.So disgusting, Money grabbers!!!
The most incompetent firm ever, I called them that I moved out, they confirmed it back, then 4 years later my credit score shows that I missed payments, then I call them they said they did a mistake but they can't fix it.Incompetent, useless and bad people.
The most incompetent firm ever, I called them that I moved out, they confirmed it back, then 4 years later my credit score shows that I missed payments, then I call them they said they did a mistake but they can't fix it.Incompetent, useless and bad people.
I would give no stars if I could, I have filled in the bereavement form, and even though they in fact owe a refund,they are still sending bills to my mothers address. Settld advised that this would not happen again, but just received another bill saying overdue payment. Totally incompetent and insensitive to bereaving family
I would give no stars if I could, I have filled in the bereavement form, and even though they in fact owe a refund,they are still sending bills to my mothers address. Settld advised that this would not happen again, but just received another bill saying overdue payment. Totally incompetent and insensitive to bereaving family
In March paid half yearly bill as I have done before, as I knew I would be moving in the near future, only to receive on the 12th May a bill from them stating that I was a debtor which is not the case, there was also the threat of them placing a mark on my credit rating.I immediately paid the second half and phoned them was told by a rude and unhelpful member of staff that it was my fault, I had told them that we would be moving she asked for my date of birth and I wondered why I was concerned over these threats I believe that this was intimidation and bullying as I am a pensioner, I am disgusted at the treatment I received as on my account it offered me the option to pay the full or half yearly payment what is the point of offering this when they are going to threaten customers if they choose the half yearly there service is extremely poor. Made a complaint getting nowhere.
In March paid half yearly bill as I have done before, as I knew I would be moving in the near future, only to receive on the 12th May a bill from them stating that I was a debtor which is not the case, there was also the threat of them placing a mark on my credit rating.I immediately paid the second half and phoned them was told by a rude and unhelpful member of staff that it was my fault, I had told them that we would be moving she asked for my date of birth and I wondered why I was concerned over these threats I believe that this was intimidation and bullying as I am a pensioner, I am disgusted at the treatment I received as on my account it offered me the option to pay the full or half yearly payment what is the point of offering this when they are going to threaten customers if they choose the half yearly there service is extremely poor. Made a complaint getting nowhere.
Assigned the someone else water meter to me. Nearly 3 years i paid for someone else water. I called every time after I received the bill and asked telling them that it's impossible what one person can use so much water in a month and they keep telling me I have water leakage. For the past month, he calculated for me that he consumed 14 cubic meters of water. I live alone. When I got these numbers, I checked the water meters outside, and it turns out that the meter assigned to me does not turn when you turn on the water, and the one next to it, which has my apartment number written on it, turns, but they still say that there is a water leak.
Claim your business profile now and gain access to all features and respond to customer reviews.
Essex and Suffolk Water is a water supply company in the United Kingdom
gosolar.spartansolar.earth
180degreessolar.com
solarfig.com
us.fossibot.com
21degrees.com
onboardenergy.com
statoil.com
highlightsolar.com
amigoenergy.com
housrapp.co.uk
