evri-parcels.com

1
1 Based on 330 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1

/
5

330 Reviews

5 Star
0%
4 Star
0%
3 Star
1%
2 Star
0%
1 Star
99%

Filtered Reviews

Filter Reviews

Review Time

Kizotau9918
How Evri can operate as a business is…

How Evri can operate as a business is baffling. It’s poor service to cancel a delivery even though the customer is told online at 10pm that it’s still being delivered. Evri - give yourself a shake and act like a customer orientated company.

1
Date of experience: May 31, 2025
What a joke

What a joke ! Parcel on its way , then there’s an issue , says update will be 24hous but 3 days later still nothing . You cannot contact this company , you end up talking to a robot which gives you the option of what to choose , it repeats the same message every time you ring or chat , and then has the audacity to say if you need more help to ring back !!! They promise to pass on your message/ update you in 24hours and also phone you but nothing ! No human no help no parcel …

1
Date of experience: May 31, 2025
Harris
AWFUL. DIRE. WORST EVER!

AWFUL, AWFUL, AWFUL! DIRE! UNBELIEVABLY BAD! NEVER, NEVER USE THIS COMPANY.I would give ZERO 5 stars if it was an option.I needed a book urgently by yesterday; had an email to say it had been delivered at my local post office; went there & they could find no details of it on their system. (They even searched in their cupboard.) After half an hour I gave up.Their "helpline" is even worse, if that's possible. When I entered the tracking ref. that EVRI themselves had given me, I was told that their system "doesn't recognize this number." And now, to add insult to injury, I've just received an email saying "Your parcel has been successfully delivered on 7 June" [today is 1 June!!!]Please, everyone: (i) read the other Trustpilot reviews; (ii) help to put this company out of business!

1
Date of experience: May 31, 2025
Antonia
How Evri can operate as a business is…

How Evri can operate as a business is baffling. It’s poor service to cancel a delivery even though the customer is told online at 10pm that it’s still being delivered. Evri - give yourself a shake and act like a customer orientated company.

1
Date of experience: May 31, 2025
Sawyer Cook
Wouldn’t recommend again my parcel had…

Wouldn’t recommend again my parcel had been apparently in transit for 6-7 days and I ring up Evri it says it is still with the sender and I check the Evri app it says “we’re expecting your parcel” not once it has updated and I emailed the people who work there like support team or customer support and they just completely ignored me no email back from them what so ever

1
Date of experience: May 30, 2025
Tamara W.
Absolutely rubbish delivery company and…

Absolutely rubbish delivery company and certainly living up to their reputation. I was due to receive a parcel from them, apart from taking 7 days to be notified they had it, yesterday I received a email stating it was out for delivery, one hour later another email stating it had been delayed and will be delivered the following day, another one hour later another email stating that they would deliver it yesterday this sequence was repeated another couple of times, I checked at 10pm last night, nothing delivered only to wake up today to an email stating they had delivered it at 23:02 last night and immediately checked at 6am today and nothing there! I have notified EVRI about the non delivery and it will be interesting when they reply....assuming they do.

1
Date of experience: May 30, 2025
luisxd2005
Wouldn’t recommend again my parcel had…

Wouldn’t recommend again my parcel had been apparently in transit for 6-7 days and I ring up Evri it says it is still with the sender and I check the Evri app it says “we’re expecting your parcel” not once it has updated and I emailed the people who work there like support team or customer support and they just completely ignored me no email back from them what so ever

1
Date of experience: May 30, 2025
Absolutely rubbish delivery company and…

Absolutely rubbish delivery company and certainly living up to their reputation. I was due to receive a parcel from them, apart from taking 7 days to be notified they had it, yesterday I received a email stating it was out for delivery, one hour later another email stating it had been delayed and will be delivered the following day, another one hour later another email stating that they would deliver it yesterday this sequence was repeated another couple of times, I checked at 10pm last night, nothing delivered only to wake up today to an email stating they had delivered it at 23:02 last night and immediately checked at 6am today and nothing there! I have notified EVRI about the non delivery and it will be interesting when they reply....assuming they do.

1
Date of experience: May 30, 2025
Walker K.
Parcel delivery service

Absolutely diabolical service four times they’ve said they have tried to deliver my package and say I wasn’t home when I had taken time out to be home for that package really frustrating really annoying. Really don’t recommend using this company.

1
Date of experience: May 29, 2025
Driver couldn't be asked to find…

Driver couldn't be asked to find correct address and reschedule for next day. This company absolutely sh***

1
Date of experience: May 29, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More