Review Time
The parcel was delivered to the porch in the wrong house despite having the correct address on the label. Fortunately, the neighbour brought it round when they found it. No email delivery confirmation. Awful service, exactly the same as when they were called Hermes.
6 parcels lost, 12 sets of lies. Temu parcels, Amazon parcels doesn't matter. Incompetence, arrogance, standard messages and a general couldn't care less attitude. So called branch managers who do not follow up complaints.Companies using Evri should display this prominently. Then I would certainly not use them.
The parcel was delivered to the porch in the wrong house despite having the correct address on the label. Fortunately, the neighbour brought it round when they found it. No email delivery confirmation. Awful service, exactly the same as when they were called Hermes.
A two hour slot.Tracking which merely tells you it is out for delivery unlike say DPD who can pinpoint where the driver is and actually send a message when he is close.Package left in middle of doorstep in full view of street. Driver didn't knock or ring. H003AA0009291099
I hate to see that so many times I use Evri the boxes are damaged in a way that looks as if they (the drivers) wanted to know what's inside. I cannot believe this is a simple coincidence (mid of the box with a whole, as if hit, but ripped well enough as to have a glimpse inside the parcel).Do you really need to know what's inside? Or can't you handle things so the boxes come intact?It feels so bad I have to write such a review, especially when I know delivery is not easy job.
A two hour slot.Tracking which merely tells you it is out for delivery unlike say DPD who can pinpoint where the driver is and actually send a message when he is close.Package left in middle of doorstep in full view of street. Driver didn't knock or ring. H003AA0009291099
I hate to see that so many times I use Evri the boxes are damaged in a way that looks as if they (the drivers) wanted to know what's inside. I cannot believe this is a simple coincidence (mid of the box with a whole, as if hit, but ripped well enough as to have a glimpse inside the parcel).Do you really need to know what's inside? Or can't you handle things so the boxes come intact?It feels so bad I have to write such a review, especially when I know delivery is not easy job.
Just atrocious service and repeated lost deliveries of parcels they claim to have delivered. I actively ask companies if they use evri and then won't order unless they can provide an alternative solution. No confidence in this company at all
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