Review Time
Don't even try, go somewhere else.Bought an item on Ebay, seller packed and sent with proof. They claimed to try to deliver at multiple attempts, but I have video evidence that nobody was aroudn the area at the given time. My whole family was home, waiting for the parcel. Blatantly just stole the item. Customer service in non-existent, never get any help.
I sold an item on Vinted. The customer received their order 25/06/2025. Vinted are now refunding them, rightly so. However, I have been unable to get any level of customer, whether dealing with the chat bot (so repetitive}. Tried telephoning that is even worse. Never any human customer service available. Disgraceful. Now I am not able to claim for the damages nor the refund I have given to the customer.
Missing parcel says out for delivery on 24/6 now 28/6 and still nothing its on the couriers van somewhere is a expensive item but Evri keep making excuses not to find it promise delivery by 10am what a joke I asked for a call back and still nothing Claire who is dealing with this send automated email after email total rubbish company name change from Hermes to Evri ( evri parcel lost )
My wife ordered some sandals from a Cambridge store for home delivery. When we returned home on the late afternoon of Monday 23/6/25 we found a note from our neighbour to say she had an EVRI parcel for us that had been left with her since FRIDAY 20/6/25 whilst we were out !! EVRI had not left us a note or sent a text or an email so we were completely unaware our neighbour had the parcel prior to today. If we had known the seller used EVRI as their courier we would not have ordered the item for home delivery as we have had enough of their incompetence and inefficiency and always try to avoid deliveries where they are involved. They are just a cowboy outfit.
Zero stars. As of yet, my parcel has not been delivered. Should have been between 15.00 and 16.00. No parcel yet. 17.25. Then they say parcel to big. Being delivered by another van. They can see the size of the parcel when they pick up from the pick up. Do they know what they are doing. Rubbish service. No stars.
This delivery company has shown a lack of professionalism. I have received numerous emails notifying me that my package is on its way; however, I have not yet received the delivery. There has been no apology or acknowledgment of this inconvenience, which is quite disappointing and unacceptable. It's still old Hermes; nothing happens even though they change the name! Disgusting!
I HAVE NOT RECEIVED MY QVC PARCEL IT HAS OBVIOUSLY BEEN DELIVERED TO THE WRONG ADDRESS YET AGAIN!!! WHAT A SORRY EXAMPLE OF A COURIER COMPANY. WHAT GOOD IS A COURIER COMPANY THAT IS UNABLE TO DELIVER PARCELS TI THE CORRECT ADDRESS. AVOID USING THIS COMPANY.
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