Review Time
I visited the store in Murfreesboro TN and dealt with Sean and Matt. I was having them look over a used truck I was thinking of buying. They saved me TWO THOUSAND DOLLARS on the purchase of the truck alone because they were brutally honest about the first truck (needed $5,800 worth of work) and told me what the second truck was worth (a great truck at a great price) and the difference in price between the two was $2,000, not to mention I almost bought a truck that I would have to pay $5,800 to be road worthy!! So they actually saved me $7,800!!!!! Great guys!! Thank you!!
The Team at the shop is always friendly, efficient and professional. They always do a great job and take great care with their services. Maggie the Assistant Manager is always greeting customers with a smile and makes you feel like family. Keep up the great job.
My son had his oil changed at the Bob Wallace location in Huntsville, Alabama. Before he got home, the oil leaked out and was all over the vehicle. When we called back we were not provided with help and told we would have to tow the vehicle back to them so they could determine if it was their fault or something we had done. Another express oil location took care of the problem. I did receive an apology after the manager went back and listened to the phone exchange we had and only after the other location provided the information that his location had not done a safety check. At minimum there should have been a refund. We are currently monitoring the car carefully to ensure no lasting damage was done. I would not recommend a vehicle be taken to this location.
I had never stopped in before—but needed urgent help with a flat tire. It was 15 minutes before closing on a Friday evening. Eric took the time and got me up and running again. Outstanding customer service and 5-Star support! Gained a customer! Thanks Eric!!
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Since 1979, Express Oil Change & Tire Engineers has been a leading automotive repair provider. Our unique model, with our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and much more in a single location, creates a truly rare one-stop shop for automotive repair and maintenance.
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