eyeglassesdepot.com

3.6
3.6 Based on 274 reviews

EyeglassesDepot.com started in 2007 as a new department of our retail designer eyeglasses and sunglasses business. Quickly we realized that our customers not only shop for new prescription lenses and new frames, they also ask us the popular question "Can ...

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Average Rating

3.6

/
5

274 Reviews

5 Star
60%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
32%

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Pamela Howard
Great!

Since on the beginning the customer support was on it's place, very patient and kind. I ordered my Armani sunglasses and they came on the exact date in perfect condition and the right size.

5
Date of experience: Oct 14, 2020
Anne Wolf
Great!

Since on the beginning the customer support was on it's place, very patient and kind. I ordered my Armani sunglasses and they came on the exact date in perfect condition and the right size.

5
Date of experience: Oct 14, 2020
DB67
Great customer service

Great customer service. I usually just buy new sunglasses but got tired of over spending. They were able to replace my lenses with OEMs and fix other defects for a fraction of the price. Great way to save money and look good

5
Date of experience: Oct 05, 2020
Jeremy
Great customer service

Great customer service. I usually just buy new sunglasses but got tired of over spending. They were able to replace my lenses with OEMs and fix other defects for a fraction of the price. Great way to save money and look good

5
Date of experience: Oct 05, 2020
Chas Turner
I had my eye on a specific pair of…

I had my eye on a specific pair of Tiffany&Co brand eyeglasses for 2 yrs and everywhere I looked they were discontinued I found Opticfast and they were the only place that had them I never heard of it but I didn’t want to risk missing out on the pair I’ve been wanting and considering it’s been 2 yrs I knew they would be hard to come by. The only issue I had with them, but it was only considerate of them that the pair almost being sent were cracked and they didn’t feel comfortable shipping them in such condition. I was worried because I wasn’t sure if they would find another pair, but the company and team did all they can and found a pair they said 1 last one in stock I was soo happy and relieved and they were sent to me really fast it took 3 days to ship and receive I didn’t expect it! They were even more Beautiful in person idk how to thank Opticfast/Eyeglassesdepot for their help they really came through thank you so much I’m so happy with my purchase!!

5
Date of experience: Sep 11, 2020
Rikki Miller
I had my eye on a specific pair of…

I had my eye on a specific pair of Tiffany&Co brand eyeglasses for 2 yrs and everywhere I looked they were discontinued I found Opticfast and they were the only place that had them I never heard of it but I didn’t want to risk missing out on the pair I’ve been wanting and considering it’s been 2 yrs I knew they would be hard to come by. The only issue I had with them, but it was only considerate of them that the pair almost being sent were cracked and they didn’t feel comfortable shipping them in such condition. I was worried because I wasn’t sure if they would find another pair, but the company and team did all they can and found a pair they said 1 last one in stock I was soo happy and relieved and they were sent to me really fast it took 3 days to ship and receive I didn’t expect it! They were even more Beautiful in person idk how to thank Opticfast/Eyeglassesdepot for their help they really came through thank you so much I’m so happy with my purchase!!

5
Date of experience: Sep 11, 2020
mx_5778
Searched the world for my frames.

I've been searching for a particular sunglasses frame for years. The frames are no longer being made. My representative searched the world & found the frames and in the color I preferred. It took a while, but was well worth it.

4
Date of experience: Jul 26, 2020
Karen
Searched the world for my frames.

I've been searching for a particular sunglasses frame for years. The frames are no longer being made. My representative searched the world & found the frames and in the color I preferred. It took a while, but was well worth it.

4
Date of experience: Jul 26, 2020
Liliana Morris
They stole my Maui Jim Sun Glasses and…

They stole my Maui Jim Sun Glasses and now have lost them. Pure BS! They actually made up a story that their company had changed hands and gave us a bogus number to call.What a bunch of thieves!!! I will file against them with the atty general in their state.I suggest that everyone that has a complaint do so also!!

1
Date of experience: Dec 29, 2018
Patricia Jensen
They stole my Maui Jim Sun Glasses and…

They stole my Maui Jim Sun Glasses and now have lost them. Pure BS! They actually made up a story that their company had changed hands and gave us a bogus number to call.What a bunch of thieves!!! I will file against them with the atty general in their state.I suggest that everyone that has a complaint do so also!!

1
Date of experience: Dec 29, 2018

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Business Details

  • EyeglassesDepot.com started in 2007 as a new department of our retail designer eyeglasses and sunglasses business. Quickly we realized that our customers not only shop for new prescription lenses and new frames, they also ask us the popular question "Can this be fixed?". Tired of telling customers NO, we decided to explore the idea of repair rather then replacement. In late 2007 we remodeled the second floor of our office and hired the staff that today runs our laboratory. Our two lab technicians have combined over 17 years of expert experience in the field of optometry, eyewear repair and eyewear sales.See more

  • email sales@eyeweardepot.com
  • call 8663859027
  • language https://www.eyeglassesdepot.com

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