eyeglassesdepot.com

3.6
3.6 Based on 274 reviews

EyeglassesDepot.com started in 2007 as a new department of our retail designer eyeglasses and sunglasses business. Quickly we realized that our customers not only shop for new prescription lenses and new frames, they also ask us the popular question "Can ...

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Average Rating

3.6

/
5

274 Reviews

5 Star
60%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
32%

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Review Time

Karen Havens Miller
Dealing with this company has been a wonderful experience. They were top notch and I will only let

Dealing with this company has been a wonderful experience. They were top notch and I will only let them take care of my Oliver People glasses!! They went above and beyond for me! Very easy to deal with and responds to questions quickly! Thank you!

5
Date of experience: Mar 10, 2026
Jamiaya Lomax
Repaired my meta glasses

They would have gotten 5 stars from me, but there was a little miscommunication at the beginning and I felt like there was some attitude at first after I asked about my shipping order . After everything got worked out, the service ended up being good. It took about 4 weeks to get my Meta glasses fixed, which isn’t bad for that kind of repair. The price was great and my glasses came back working like new. I would shop with them again.

4
Date of experience: Mar 09, 2026
Aiden Flatley
Best customer service that I have seen…

Best customer service that I have seen in a long time. Response to emails almost immediate

5
Date of experience: Feb 19, 2026
Karen Havens Miller
Wonderful experience

Dealing with this company has been a wonderful experience. They were top notch and I will only let them take care of my Oliver People glasses!! They went above and beyond for me! Very easy to deal with and responds to questions quickly! Thank you!

5
Date of experience: Feb 16, 2026
L Nelson
Reliable eyewear repair

They did a great job. If you collect premium eyewear, Eyeglassesdepot should be your fixer for those little disasters.

4
Date of experience: Feb 10, 2026
Jenn
I received my rx frames within 2 weeks…

I received my rx frames within 2 weeks of ordering. Frames are super nice! Will order again❤️

5
Date of experience: Jan 26, 2026
Joe Treinen
Great service and communication

5
Date of experience: Dec 22, 2025
Shideh Nouri
They are liars they want me to pay them…

They are liars they want me to pay them for my lost glasses they offering old gucci glasses with no lenses they are crooked with no remorse according to law they are responsible to replace my sunglasses at no cost they want to damage me more by paying me them another 250$ for my own lost glasses never trust this scammee

1
Date of experience: Dec 09, 2025
Annie martinez
RUN AWAY! DISPUTE with your CC, not him!

RUN AWAY! Absolutely terrible products and service. Not only were the glasses dirty used junk, the lenses were impossible to see out of.. I was harassed, bullied, degraded, told to go to therapy... instead I'm reporting all of this to the FBI cybercrimes unit, which this company is very familiar with.. Do a credit dispute asap, then get a new card and make sure you report them to your bank to prevent more fraud. He recharged my acount out of anger for my dispute. Called, texted and emailed me after I begged him to stop over and over.

1
Date of experience: Oct 30, 2025
KimC
Great customer service and fast…

Great customer service and fast response!

5
Date of experience: Oct 28, 2025

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Business Details

  • EyeglassesDepot.com started in 2007 as a new department of our retail designer eyeglasses and sunglasses business. Quickly we realized that our customers not only shop for new prescription lenses and new frames, they also ask us the popular question "Can this be fixed?". Tired of telling customers NO, we decided to explore the idea of repair rather then replacement. In late 2007 we remodeled the second floor of our office and hired the staff that today runs our laboratory. Our two lab technicians have combined over 17 years of expert experience in the field of optometry, eyewear repair and eyewear sales.See more

  • email sales@eyeweardepot.com
  • call 8663859027
  • language https://www.eyeglassesdepot.com

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