farmers.com

1.3
1.3 Based on 201 reviews

In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: We have an unwavering commitment t...

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Average Rating

1.3

/
5

201 Reviews

5 Star
4%
4 Star
1%
3 Star
0%
2 Star
4%
1 Star
91%

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Rita Boyko
stay away

Every time I renewed my car insurance with Farmers, the premium went up for no reason. I’ve never had an accident, drive less than 10k miles a year, and now they’re charging me over $1,700 for 6 months! I switched to Costco and got the exact same coverage for $936. What a shit rip off company

1
Date of experience: Aug 14, 2025
Nancy Garner
FRAUD

I would do zero if it was on here. Farmers is a fraud. Pay my daughters insurance on 8/7/2025. They cancels her insurance 12:00 am on the 8th. An kept my money.

1
Date of experience: Aug 07, 2025
teptrisc31353
Review of Flood Insurance Cancellation…

Review of Flood Insurance Cancellation ExperienceI’m a small business owner—not a millionaire—and every dollar counts. On July 23, 2025, I paid $887 for flood insurance that was supposed to refund $590 after cancellation. I requested a cancellation a month ago, expecting a fair refund. Instead, I received a check for only $509.That’s a $378 loss for absolutely nothing. No coverage used, no explanation provided, and no accountability. The SBA requires flood insurance documentation for my business, and this situation has added unnecessary stress and financial strain.I’m disappointed by the lack of transparency and fairness in this process. Small businesses deserve better—especially when we’re trying to stay compliant and afloat.

1
Date of experience: Jul 23, 2025
Marissa Long
Should be charged with elder abuse

After over 20 years with this company,My mom was totally being ripped off by Farmers insurance. An elderly lady on unlimited income, was being taken advantage of by this terrible company.We made one phone call to another competitor and cut her auto insurance in half.David Habeeb was dishonest. Kailyn at corporate was rude and obnoxious. Be better FARMERS INSURANCE!

1
Date of experience: Jul 16, 2025
Coral Ross
Worst Service Ever - the hotline is a joke

I contacted the call center after receiving a quote online. The gentleman I spoke to was rude, made me feel inferior and gave me completely wrong informaiton. Basically told me he couldn't insure my house. I then spoke to another local agent at Farmers who was very helpful and provided me with necessary direction but the call line is the face of your company - don't put complete idiots on the line. The person I spoke to really could not care less about finding a solution and/or about selling insurance. They were more interested in judging me, my accent and my decisions in regards to buying property. Truly despicable. I went to another company instead- so a customer lost thanks to this moron.

1
Date of experience: Jul 08, 2025
Jason Brown
THE WORST COMPANY!

THE WORST COMPANY!! Used them for 3 years and had a bounced payment last month. They never contacted me and closed out my auto insurance within 2 weeks. Straight up criminal organization. DO NOT USE THEM!!!

1
Date of experience: Jun 24, 2025
Averil Butler
Worst Insurance Company Ever.Do not…

Worst Insurance Company Ever.Do not insure with them.They are very dishonest about their billings.

1
Date of experience: Jun 11, 2025
Annie
They add things to your policy without…

They add things to your policy without asking. They tell you one price and bill you another. This company is absolutely terrible and the customer service is herendous.

1
Date of experience: Jun 09, 2025
meganova83
Absolutely an awful insurance company

Absolutely an awful insurance company. I've had claims in the past from car accidents to hurricanes and the insurance company always did their part but not Farmers Insurance,they don't even show up and only give a run around.I would not want anyone to go through what I had to deal with which is still an ongoing nightmare. AVOID FARMERS INSURANCE AT ANY COST

1
Date of experience: May 30, 2025
This company is impossible to deal…

This company is impossible to deal with. Do not deal with this company if you want customer service in English. Several calls have been painful due to incompetence and lack of English.

1
Date of experience: May 28, 2025

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Business Details

  • In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: We have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we’re privileged to serve.

    Different Eras, Same Exceptional Service
    Farmers not only prides itself on helping you plan wisely for the unexpected, but also on helping restore order when it occurs, so you can keep moving along the road of your life’s plans.
    In 1959 a Farmers customer wrote us a letter of surprised gratitude when his car battery was replaced just an hour after it was stolen. A letter from a couple in 2002 wrote that their Farmers agent and Claims Adjuster “were exceptional in their handling of our grief, what we needed to do, and helpful in many other ways.” That same year, when Hurricane Rita struck Beaumont, Texas, Farmers sent 300 agents to assess damages while policy holders were evacuated. Farmers also donated $100,000 for the city’s emergency operations center and two megawatt generators that restored power to Beaumont. Whatever year or decade a disaster occurs, you can count on us to be there for you.
    Today, the companies comprising the Farmers Insurance Group of Companies make up one of the country's largest insurers of vehicles, homes and small businesses and provide a wide range of other insurance and financial services products.
    Farmers is proud to serve more than 10 million households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 21,000 employees.
    The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange) owned by their policyholders, and together with their subsidiaries and affiliates comprise the Farmers Insurance Group of Companies. Farmers Group, Inc. and its subsidiaries, in their capacity as attorneys-in-fact, provide administrative and management services to the Farmers Exchanges.

    Our Story
    Our story began with the simple goal of insuring the vehicles of rural farmers but as the world changed, so did we. Visit our timeline for a tour through the decades of Farmers.See more

  • call 18883276335
  • language https://farmers.com

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