feelgoodcontacts.ie

4.1
4.1 Based on 201 reviews

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Average Rating

4.1

/
5

201 Reviews

5 Star
69%
4 Star
8%
3 Star
1%
2 Star
3%
1 Star
19%

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Review Time

Fergal Timmons
Job well done!

User friendly interface on the ordering website. Efficent delivery. Exactly the contacts I was looking for. Highly recommend this service.

5
Date of experience: Sep 06, 2025
Phil OShea
2 failed orders and no refund

My first order was delayed by 15–20 days after I had already waited 4 days for delivery. The company blamed the manufacturer for the delay. Since I was traveling within 20 days, I asked for a refund so I could buy the same lens elsewhere, but was only offered store credit.I then ordered an alternative lens, even though it didn’t exactly match my prescription. That order also wasn’t delivered within the promised timeframe and is still undelivered well past the expected date. I was told a supervisor would call me back, but I may have to wait up to 48 hours.Overall, this has been a very frustrating experience, and I have lost faith in FeelGood’s service.

1
Date of experience: Sep 05, 2025
SAASY MGMT
If I could give zero stars I would

If I could give zero stars I would. I was LIED TO by their customer service team on 4 separate occasions. The single WORST experience I've ever had with a company and I've been a customer for over 10 years and have given them THOUSANDS of €. Still haven't received order 11 days later, was lied to and assured they would be here every day this week. Will be making a formal complaint and will never buy from them again.

1
Date of experience: Sep 05, 2025
customer
I have tried other expensive lenses I…

I have tried other expensive lenses I was feeling discomfort, this one.... I can not feel that I am wearing them. Nicely surprised and may trow the glasses now :)

5
Date of experience: Sep 04, 2025
Sinead Pollard
Contact Re-order

Easy to order and great selection of products at a good price point. Delivery 🚚 is ok 👍 timelines are a little bit slower to Ireland but nothing major, I just factor that in when reordering my contact lenses and solution. Love that you get a little treat with your order also 🥰

5
Date of experience: Sep 04, 2025
Good experience - will use again

Product as described, well priced, speedy delivery. Very pleased overall - postal packaging could have been stronger, no damage on this occasion but box partly crushed.

4
Date of experience: Sep 03, 2025
Brian
Delighted with my new sunglasses

Delighted with my new sunglasses, they are good quality and very stylish. Great price, fast delivery as well and good customer service. Highly recommend Feelgoodcontacts and would definitely buy glasses online again from them in the future

4
Date of experience: Sep 03, 2025
Bronwen OMalley
Took 8 days to get here

1
Date of experience: Sep 02, 2025
Irmak Donmez
I love the delivery speed

I love the delivery speed! It’s also very thoughtful that you put candies as gift but I don’t eat them and they go to waste. So please do not send them again, thank you so much 🙏

5
Date of experience: Sep 02, 2025
Niamh
Very disappointing service

On the 1st of September, I received an email confirming that my contact lenses had been dispatched. On the 5th of September, I was notified that a delivery attempt had been made. However, after checking both my Ring doorbell and our security cameras, it was clear that no such attempt had taken place.I contacted Feel Good and was informed that delivery issues sometimes occur, but I was assured the order would arrive within 1–2 days. Despite numerous follow-ups, my lenses did not arrive until the 22nd of September.To make matters worse, the courier messaged me directly and asked to meet in a different location rather than delivering to my address. This is completely unacceptable why am I paying for a delivery service if the delivery is not being made properly?

1
Date of experience: Sep 01, 2025

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