Review Time
I DO NOT RECOMMEND THIS SOFTWARE!!!! IT IS A WASTE OF MONEY AND NOT RELIABLE _ ALSO YOU CAN GET OTHER SOFTWARE THAT IS BETTER AND CHEAPER!!!I have been using Filmora 11 and once Filmora 12 was released in Dec 2022, I have not been able to access Filmora 11 (the software I fully paid for). They keep forcing me to pay more money to upgrade to Filmora 12 but I don't want to give them any more money. Because of the new Filmora 12 release, my Filmora 11 software is not working. I have asked them several times to fix it, by giving them log files and following their directions every step of the way and still the program is not fixed and cannot use the software. This software is useless and unreliable unless you keep purchasing from them the latest software.
Crashes every time I make or export a video. Will be looking for alternative products. For context I have paid for the lifetime access 80$ and pay monthly 20$. If free would give this product 4-5 stars. But as a paying user this is not acceptable. Has crashed the last 4 times I just tried to open the product while writing this review.
The software crashed at the first attempt to save my first small video! I don't see that I did anything wrong, it's seems the software has problems.I tried to use the helpline 'chat', and when you select 'Filmora' and 'technical', it then only gives you choices of 'account' etc, none of which have got anything to do with technical help with the Filmora software itself. So it's totally of no use!I'd like to hear your response, as I'm very disappointed with my experience, as I was considering to buy your Windows version. Please advise...
Have been using filmora for many years, collecting all my camera photos and making short videos to show on our family TV's. The ability to add music and different screen shots have made the videos well accepted.Really an easy way to show our adventures
The wondershare filmora as a product is good and been my support since i started my channel. Having said that, I think the product could be simpler and easier to use.However, the team in customer care is extraordinary and compassionate. They have been prompt and a huge support. The culture of the company is reflected in the service and responses that have been super nice. Thank you
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Wondershare offers Video Software, PDF Tools, PC Utilities for Mac and Win users to convert & edit videos, photos or PDF files, make photo slideshow etc.
