filmora.wondershare.net

3.1
3.1 Based on 322 reviews

Wondershare offers Video Software, PDF Tools, PC Utilities for Mac and Win users to convert & edit videos, photos or PDF files, make photo slideshow etc....

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Average Rating

3.1

/
5

322 Reviews

5 Star
46%
4 Star
7%
3 Star
2%
2 Star
5%
1 Star
40%

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Victote22
I DO NOT RECOMMEND THIS SOFTWARE!!!

I DO NOT RECOMMEND THIS SOFTWARE!!!! IT IS A WASTE OF MONEY AND NOT RELIABLE _ ALSO YOU CAN GET OTHER SOFTWARE THAT IS BETTER AND CHEAPER!!!I have been using Filmora 11 and once Filmora 12 was released in Dec 2022, I have not been able to access Filmora 11 (the software I fully paid for). They keep forcing me to pay more money to upgrade to Filmora 12 but I don't want to give them any more money. Because of the new Filmora 12 release, my Filmora 11 software is not working. I have asked them several times to fix it, by giving them log files and following their directions every step of the way and still the program is not fixed and cannot use the software. This software is useless and unreliable unless you keep purchasing from them the latest software.

1
Date of experience: Sep 01, 2023
cricri1390
Love how easy it is to use this…

Love how easy it is to use this software. Free content to download as well as reasonably priced effects so you only need to add and edit your media, import and go!

5
Date of experience: Aug 27, 2023
Hector A.
Fast customer service and always a…

Fast customer service and always a solution found

5
Date of experience: Aug 16, 2023
Mina K.
Crashes every time I use this product

Crashes every time I make or export a video. Will be looking for alternative products. For context I have paid for the lifetime access 80$ and pay monthly 20$. If free would give this product 4-5 stars. But as a paying user this is not acceptable. Has crashed the last 4 times I just tried to open the product while writing this review.

1
Date of experience: Aug 09, 2023
Odin Walker
The software crashed at my first attempt to create a video

The software crashed at the first attempt to save my first small video! I don't see that I did anything wrong, it's seems the software has problems.I tried to use the helpline 'chat', and when you select 'Filmora' and 'technical', it then only gives you choices of 'account' etc, none of which have got anything to do with technical help with the Filmora software itself. So it's totally of no use!I'd like to hear your response, as I'm very disappointed with my experience, as I was considering to buy your Windows version. Please advise...

1
Date of experience: Jul 13, 2023
Myrtle Ross
Wonderful Customer Support

I am so glad to be able to work with great people when trouble comes! They help a lot and do everything they can when needed! You are all very good at what you do and appreciate helping me!

5
Date of experience: Jul 11, 2023
Enid S.
Filmora's customer service was… amazing!

Filmora's customer service was excellent! They really care about their customers. They helped me out with my request and handled it perfectly and quick. Thank you again!

5
Date of experience: Jul 10, 2023
Dustin
Awesome, powerful and easy to use

I used this in the past and really enjoyed it. Super easy to use and I had a lot of fun. So naturally when I wanted to get another license later on I was coming back and I recently got another license.

5
Date of experience: Jul 07, 2023
SMB7671
"Great way to show your holiday snaps"

Have been using filmora for many years, collecting all my camera photos and making short videos to show on our family TV's. The ability to add music and different screen shots have made the videos well accepted.Really an easy way to show our adventures

5
Date of experience: Jul 03, 2023
Bernard Brooks
Wondershare Filmora 11

The wondershare filmora as a product is good and been my support since i started my channel. Having said that, I think the product could be simpler and easier to use.However, the team in customer care is extraordinary and compassionate. They have been prompt and a huge support. The culture of the company is reflected in the service and responses that have been super nice. Thank you

5
Date of experience: Jul 02, 2023

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Business Details

  • Wondershare offers Video Software, PDF Tools, PC Utilities for Mac and Win users to convert & edit videos, photos or PDF files, make photo slideshow etc.

  • language https://filmora.wondershare.com

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