finematter.com

4.5
4.5 Based on 201 reviews

Finematter is a leading platform for fine jewellery, with a focus on circularity. Jewellery is a sentimental and we believe it should last forever. Purchase a new, future heirloom, from the world's finest jewellers - handmade pieces, made specifically for...

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Average Rating

4.5

/
5

201 Reviews

5 Star
85%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
11%

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Review Time

Jackie
I really appreciate the quality…

I really appreciate the quality customer service. Attentive, personal, efficient and fast. I will be ordering again from Finematter.

5
Date of experience: Aug 07, 2023
Tim Coleman
Absolutely stunning

I received the piece so quickly, and the package was absolutely beautiful! I can't express enough how pretty the necklace is—10/10 experience.

5
Date of experience: Aug 02, 2023
Great company, great experience, great products

Everything was as expected with perfect customer service throughout.

5
Date of experience: Jul 24, 2023
Anne B.
Good company great service

Good company great service. However, for an eco company the patching was excessive and covered in non recyclable/biodegradable packing tape.

5
Date of experience: Jul 19, 2023
Cletus C.
I LOVE IT!!!

They replated jewelry that was passed down to me from my grandmother. I LOVE IT!!! It looks brand new!! If I could give them 10 stars I would!! They deserve it!! THANK YOU!!!!

5
Date of experience: Jul 19, 2023
Carly Wilson
Order process was easy and efficient

Order process was easy and efficient. I love my Leigh Miller Sempre hoop!

5
Date of experience: Jul 12, 2023
Excellent service

Excellent service, Beautiful piece of jewellery

5
Date of experience: Jul 09, 2023
Jerri F.
My favorite online jewelry store

My favorite online jewelry store! Gorgeous jewels, timely shipping, great prices. 10/10would recommend!

5
Date of experience: Jul 04, 2023
Sky Fisher
OH MY GOD INCREDIBLE!

OH MY GOD INCREDIBLE!! I’m literally on a dopamine high right now because of how thrilled I am with Finematter’s work on my ring! It’s SO pretty and dazzly and sparkly and honestly, better than when I originally purchased it!! I am over the moon! Thank you finematter!!! And like what a deal in terms of pricing too! Will be a returning costumer as well as a constant recommending friend of this company

5
Date of experience: Jun 16, 2023
Myrtle Wilson
Excellent customer service

Excellent customer service as per usual. Very quick to assist when needed.Order received very quickly and beautifully packaged

5
Date of experience: Jun 12, 2023

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Business Details

  • Finematter is a leading platform for fine jewellery, with a focus on circularity. Jewellery is a sentimental and we believe it should last forever. Purchase a new, future heirloom, from the world's finest jewellers - handmade pieces, made specifically for you, local manufacturing, recycled gold. Renew your existing jewellery - our experts will repair and recondition your jewellery so you can enjoy wearing it again. Replate, repair, resize and refresh. Recycle your unworn jewellery to earn credit to spend on the site - the precious metal we recycle will eventually be used by our partners to make new jewellery helping create a more sustainable industry. Remodel an old piece - rework existing metals, gemstones, and pieces into a beautiful new creation that reflects you. Our expert team and makers will work with you to create a unique and timeless piece that can be treasured for years to come. See more

  • email customerservice@finematter.com
  • language https://www.finematter.com

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