finematter.com

4.5
4.5 Based on 201 reviews

Finematter is a leading platform for fine jewellery, with a focus on circularity. Jewellery is a sentimental and we believe it should last forever. Purchase a new, future heirloom, from the world's finest jewellers - handmade pieces, made specifically for...

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Average Rating

4.5

/
5

201 Reviews

5 Star
85%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
11%

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Berenice Brooks
Finematter provide a wonderful service

My earrings look even better than I remember them looking when I first bought them! Finematter have completely worked their magic and I couldn't be more delighted. The process was so easy from start to finish, Finematter were friendly, communicative and reassuring throughout. I will definitely be using them again and am telling all my friends about them.

5
Date of experience: Nov 02, 2023
Ella P.
I love this company

I love this company. The staff are super helpful and friendly. The jewellery selection is beautiful.

5
Date of experience: Nov 01, 2023
Aurora Howard
I’m so pleased with how my necklace…

I’m so pleased with how my necklace turned out. I had it re-plated using the renew service and it honestly looks like a brand new piece of jewellery. I couldn’t be happier. Such a quick turnaround and wonderful customer service. I will definitely be using this service again for my other pieces.

5
Date of experience: Oct 27, 2023
Lana Costa
The best product and service !!

5
Date of experience: Oct 24, 2023
Dominic Vidal
Amazing bespoke order !

5
Date of experience: Oct 20, 2023
Rudy Brooks
The ring is amazing

The ring is amazing , perfect quality , excellent packaging!!!

5
Date of experience: Oct 17, 2023
Its_BrytZix60
Wow. JUST WOW.

Wow. Just wow. I was unsure so only sent one bangle bracelet with a lotnof intricacies. It came back absolutely stunning and probably more valuable than when I bought it. I will definitely be using Finematter again. Oh, and such fast turnaround!

5
Date of experience: Oct 16, 2023
Gabe Morgan
From Sterling Silver to Awesome 18kt Gold Plating

The simplicity of ordering the gold plating for my family medals and the results were just awesome! I wish there was a way I could attach the before and after photos, but trust me... they're beautiful!

5
Date of experience: Oct 15, 2023
Nicholas P.
Fantastic turnout!

Fantastic turnout!I absolutely was thrilled, and my expectations were exceeded. I turned in a necklace (gold chain with two pendants that had tarnished) with a ring (also tarnished). I frequently wear them all together and they were not originally the same karat of gold but following FineMatter replating they're absolutely stunning. I love how beautiful and consistent the shine is throughout the pieces and how rich the color is. I will absolutely use FineMatter's services again.

5
Date of experience: Sep 29, 2023
Thank you Finematter for providing excellent service

Thank you Finematter for providing such an excellent service. My necklace was replated and returned within four days. The necklace looks like new. I also appreciated the emails that I received saying that, firstly, they had received the necklace and then that it was being dispatched for return. This gave me considerable piece of mind.

5
Date of experience: Sep 16, 2023

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Business Details

  • Finematter is a leading platform for fine jewellery, with a focus on circularity. Jewellery is a sentimental and we believe it should last forever. Purchase a new, future heirloom, from the world's finest jewellers - handmade pieces, made specifically for you, local manufacturing, recycled gold. Renew your existing jewellery - our experts will repair and recondition your jewellery so you can enjoy wearing it again. Replate, repair, resize and refresh. Recycle your unworn jewellery to earn credit to spend on the site - the precious metal we recycle will eventually be used by our partners to make new jewellery helping create a more sustainable industry. Remodel an old piece - rework existing metals, gemstones, and pieces into a beautiful new creation that reflects you. Our expert team and makers will work with you to create a unique and timeless piece that can be treasured for years to come. See more

  • email customerservice@finematter.com
  • language https://www.finematter.com

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