finematter.com

4.5
4.5 Based on 201 reviews

Finematter is a leading platform for fine jewellery, with a focus on circularity. Jewellery is a sentimental and we believe it should last forever. Purchase a new, future heirloom, from the world's finest jewellers - handmade pieces, made specifically for...

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Average Rating

4.5

/
5

201 Reviews

5 Star
85%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
11%

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EK91
Perfect shopping experience

Had the choice from a big selection, excellent order process and communication, fast than expected delivery .... all perfect !!!Will buy again at FineMatter

5
Date of experience: Oct 19, 2022
Sheena Butler
Unique jewellery

I bought some jewellery that was delivered promptly and in great condition. Great customer service, I love the site because I can buy unique jewellery that I otherwise couldn't easily find locally

5
Date of experience: Oct 12, 2022
Bokorat
Poor effort

Poor effort Postage to send my item had a time limit apparently Got box waited till the weekend to send it and told prepaid postage had expired

1
Date of experience: Oct 01, 2022
Phineas Howard
This is the second time I have used…

This is the second time I have used Fine Matters and yet again received a 5 star experience. They not only fixed the link on my Alexander McQueen bracelet but replaced the pearls as well. Excellent service as I had used before and they went beyond my expectations. Yvonne Cowan

5
Date of experience: Sep 30, 2022
Nicki B.
Finematter were amazing

Finematter were amazing. I was sceptical as using an online service for something sentimental seemed risky. The website was really helpful and explained the process. They sent me the box quickly and kept me updated on where my necklace was in the process. I have received it back today and I am over the moon with it. It looks better than it has ever looked. I will definitely recommend Fine Matter to others as they are easy and reliable.

5
Date of experience: Sep 27, 2022
Ultan Johnson
Great service

Great service, restored antique ring. Would use again.

5
Date of experience: Sep 15, 2022
glint26
Alex has been amazing!

Alex has been amazing so far! She has helped me all the way, from sorting out the recycling to getting quotes for a bespoke order (and chasing constantly the makers!). A fantastic service, will definitely use again!

5
Date of experience: Sep 15, 2022
Virginia C.
Great experience

Great experience. Sent my silver ring in (pre paid packaging and postage provided) to be turned gold and with in a couple of weeks, that is exactly what I got and I’m in love.

5
Date of experience: Sep 01, 2022
Munashe was incredible and answered all…

Munashe was incredible and answered all my questions and concerns, my locket was wonderfully restored and the coating has been durable (so far!)

5
Date of experience: Aug 22, 2022
Maggie Foster
Absolutely beautiful piece of…

Absolutely beautiful piece of jewellery. I bought a necklace to give to my daughter on the evening before her wedding and she was completely overwhelmed by it. It’s stunning and beautifully made. She will cherish it forever

5
Date of experience: Jul 29, 2022

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Business Details

  • Finematter is a leading platform for fine jewellery, with a focus on circularity. Jewellery is a sentimental and we believe it should last forever. Purchase a new, future heirloom, from the world's finest jewellers - handmade pieces, made specifically for you, local manufacturing, recycled gold. Renew your existing jewellery - our experts will repair and recondition your jewellery so you can enjoy wearing it again. Replate, repair, resize and refresh. Recycle your unworn jewellery to earn credit to spend on the site - the precious metal we recycle will eventually be used by our partners to make new jewellery helping create a more sustainable industry. Remodel an old piece - rework existing metals, gemstones, and pieces into a beautiful new creation that reflects you. Our expert team and makers will work with you to create a unique and timeless piece that can be treasured for years to come. See more

  • email customerservice@finematter.com
  • language https://www.finematter.com

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