fisherpaykel.com

4.9
4.9 Based on 1.1K reviews

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Average Rating

4.9

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5

1.1K Reviews

5 Star
97%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

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Andy
Excellent service from Adam Smith

Our engineer was Adam Smith, tech126 and I was very impressed with his help and excellent service. Adam was professional, friendly and knowledgeable. He explained what had caused the problem and what to do in future to avoid that problem. He was also very helpful in advising how I could find the date of purchase to see whether the fridge was still under warranty (which it was). Thanks Adam for your support.

5
Date of experience: Aug 07, 2025
Emma-Jayne Wright
Excellent service with good…

Excellent service with good communication and hopefully problem solved. Robin our engineer was great.

5
Date of experience: Aug 07, 2025
Alisha Sasso
Fantastic experience with Irod who came…

Fantastic experience with Irod who came and ensured our fridge was working. On time, polite and fixed the problem in no time. We have really enjoyed our new fridge!

5
Date of experience: Aug 07, 2025
Kate Needler
Adam W and Dean have resolved an issue…

Adam W and Dean have resolved an issue with my FP draw dishwasher. Professional and efficient. Thank you

5
Date of experience: Aug 07, 2025
Mr david bromfield
Excellent service, but not cheap

Jiy, the engineer was very punctual, professional, polite and sorted everything very quickly. Very pleased with the service, it just felt a tad expensive.

5
Date of experience: Aug 07, 2025
Denise Marriner
⭐️⭐️⭐️⭐️⭐️ Outstanding Service!

⭐️⭐️⭐️⭐️⭐️ Outstanding Service!I recently had my Fisher & Paykel oven repaired, and I couldn’t be more impressed with the service provided by Aaron. From start to finish, he was professional, knowledgeable, and incredibly efficient.He arrived exactly when he said he would, quickly diagnosed the issue, and had everything up and running in no time. What stood out most was his attention to detail and how clearly he explained the problem and solution.Aaron’s workmanship was top-tier, and he left the space spotless—like he was never there, except now my oven works perfectly again!If you’re looking for someone who really knows what they’re doing and takes pride in their work, I can’t recommend Aaron highly enough. A 10/10 experience.

5
Date of experience: Aug 07, 2025
David Christmas
An excellent experience.

It was very easy to arrange a service visit and the technician, Adam Smith, was exceptional. He texted very early on to check what the problem was so he could order any parts that might be required, telephoned on the day to give me an ETA, and solved the problem with no fuss at all. He was also very friendly and courteous, a real pleasure to have in my home. An excellent experience in a world that seems less inclined to aim for excellence.

5
Date of experience: Aug 06, 2025
Jonathan
Irod was super helpful

Irod was super helpful, prompt and cheerful. A great service. We only booked the day before and he’s sorted out problem in 20 minutes. Lovely guy.

5
Date of experience: Aug 06, 2025
Steven
Fisher & Paykel fridge freezer install.

Steve & Andrew did a fabulous job installing my new Fisher & Paykel fridge freezer. They took great care removing the old one and installed the new one in a very professional manner. It looks great and I’m confident that it is a very good product.

5
Date of experience: Aug 06, 2025
Paul
Very pleased with the service dean was…

Very pleased with the service dean was very polite and new his job would definitely recommend Linda storey

5
Date of experience: Aug 05, 2025

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