Review Time
I use flight centre because the travel experience with them is my access to travelling with confidence and without worry because their service is amazing. Leo, my agent is so devoted and consistent to helping. he always goes beyond to make sure i am absolutely happy with my itinerary and the cost. Getting it just right. He was there when I missed a flight back from HK with a plan and affordable. At 1 in the morning he was literally my saviour. Whenever I travel he is my first call. Debs L
RYAN MCDONALD Assistant Manager was extremely helpful and took the extra time to not only to research the answers to some questions but to email me the data and phone me to discuss further options. Highly recommended.
My wife and I used Flight Center in St Albans to book our Honeymoon to New Zealand. Ruth, the center manager was our point of contact and from first contact, which was an online inquiry through to the trip itself, Ruth and her team have been outstanding. We took the base 'Best of Both Islands' itinerary and we were able to edit it to suit our needs in terms of where we had overnight stays, what sort of accommodation we had. We had excellent advice on activities and Flight Center were able to save us money on many of them, as it was cheaper for them to book trips for us than us booking through the tour websites. An example of this was the Franz Josef Heli Hike. Over the next month or so after paying the deposit, we did change our mind about a few things and it was never too much trouble to make changes to the trip. Right up until a few days before we left when we asked if we could upgrade our flight - this was no problem for the team. We have really appreciated the friendly advice and expertise of Ruth. It was all a very easy process, which is exactly what you want when organising a honeymoon and a wedding at the same time. Thank you!!
Oh wow, what an agency and what a great success he made of my most difficult situation, I needed to leave my Cruise ship early book flights cancel Hotels cancel and rebook Car hires it just really went on and on and he made my life so so simple and supportive. Well done Ryan McDonald at the Brighton branch.
Immediate service, friendly and efficient. Coped well with network going down briefly. Agent had good knowledge of our route to Australia as well as advice on stopovers. We’ve used Flight Centre for two decades now and we wouldn’t go anywhere else.
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