Name: flosports.tv
Telephone: 000000000
Rating: 3.9

Mavis Long Guest

Yearly billing process penalizes those…

Yearly billing process penalizes those who want to watch a flo sports for a season(say Lacrosse season, February-April).

Date of experience: Jun 03, 2024

Rodger Rogers Guest

1 year ago

Great service

As a senior facing rising costs due to inflation I was hoping to perhaps find a discount for my annual membership. I contacted customer support and within a few hours I was offered a 20% discount. Great service and understanding of my issue.

Date of experience: May 31, 2024

Alanna Guest

1 year ago

Absolutely amazing customer service

Absolutely amazing customer service. The Agent was able to track down the original email we used to subscribe.

Date of experience: May 29, 2024

Percival Parker Guest

1 year ago

Great service and prompt action

Date of experience: May 24, 2024

CiteK Guest

1 year ago

A big misunderstanding

When i renewed on my own not knowing I had auto renew I had two charges for the same service. Flo agent was able to cancel one subscription and give credit back to my account. Much thanks to all. I am up in age and unable to go to the racetrack to watch live racing anymore so this is so good to have.

Date of experience: May 22, 2024

Willy F. Guest

1 year ago

Professional poise

The billing was pretty complicated, but the agents were up top taking care of the problem and doing it with dispatch. They were consistently polite, patient, and friendly. I admire that professional poise.

Date of experience: May 21, 2024

Lanny Harris Guest

1 year ago

I had an issue with my credit card…

I had an issue with my credit card being charged twice for my subscription. I contacted customer service and they responded the same day fusing the issue. I have been using the FloSports app since 2022 and am every satisfied!

Date of experience: May 20, 2024

Mia Powell Guest

1 year ago

Courteous

Courteous, prompt and knowledgeable responses

Date of experience: May 18, 2024

Chadwick Morgan Guest

1 year ago

Be Patient if you have a complex issue, they will help!

The initial customer service responders struggled to understand and answer my questions, but when the agent from the leadership team got involved, he was outstanding. I recommend that you be patient, and if you're having struggles, ask for a member of the leadership team, they will be sure to help you figure things out!