Review Time
Awful company. Phone staff are the least helpful people we’ve come across, they’ve passed the buck at every opportunity, never follow-up. 2 months it’s taken to find out they’ve closed the case their side, leading us without a car and not informing the insurance company.
FMG in Hull managed the repair to my vehicle in a friendly and efficient manner. They kept me updated regularly throughout the process and actually delivered my vehicle ahead of their original target date. Thoroughly satisfied with their work and attitude.
We were directed to FMG via our insurer. From the start of the incident to the completion and return of our car... everything was A+ quality. The staff were professional, polite and courteous. Swift in collecting the vehicle, repairing and returning it. Every stage of the procedure was flawless. I am impressed and very grateful for making a horrible situation easy to deal with.
FMG Bournemouth were thoroughly professional, courteous and prompt at every stage of my minor repair. I believe in recognising good service when I get it. The world needs more of it! They were great from collection to return. Nice job completed. Good courtesy car
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FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.
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