fmg.co.uk

4.4
4.4 Based on 620 reviews

FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace....

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Average Rating

4.4

/
5

620 Reviews

5 Star
79%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
12%

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Review Time

Mr Michael Antrobus
FGM were excellent from the start of my…

FGM were excellent from the start of my claim to collecting my vehicle after repair

5
Date of experience: Nov 14, 2025
Tessa Plane
Excellent repair of body work quick and…

Excellent repair of body work quick and efficient and the text messages with updates made it a great service

5
Date of experience: Nov 14, 2025
Chris Lofthouse
Awful service

Awful company. Phone staff are the least helpful people we’ve come across, they’ve passed the buck at every opportunity, never follow-up. 2 months it’s taken to find out they’ve closed the case their side, leading us without a car and not informing the insurance company.

1
Date of experience: Nov 13, 2025
Omar
Natalie and Rachel fitch rude and…

Natalie and Rachel fitch rude and abusive and telling me to drive a vehicle that been deemed unworthy. Said she knows better than insurance l. Generally rude abusive and possibly racists.

1
Date of experience: Nov 13, 2025
Ken Denman
Prompt and efficient processing of my…

Prompt and efficient processing of my repairs by the Steer Group, Kings Lynn.Excellent communication and updates on progress of the repair.Finished job was excellent.

5
Date of experience: Nov 12, 2025
Soren Cable
Excellent friendly service

Excellent friendly service from Sara and the gang at FMG Norwich. They explained the whole process and kept us informed of how the repair was going. 10/10. Can't fault them.

5
Date of experience: Nov 12, 2025
maria dixon
The company is fantastic and come and…

The company is fantastic and come and fixed the scratches on my drive to my car

5
Date of experience: Nov 10, 2025
Jeff Parsons
Excellent service

FMG in Hull managed the repair to my vehicle in a friendly and efficient manner. They kept me updated regularly throughout the process and actually delivered my vehicle ahead of their original target date. Thoroughly satisfied with their work and attitude.

5
Date of experience: Nov 07, 2025
Ikram
FMG are outstanding

We were directed to FMG via our insurer. From the start of the incident to the completion and return of our car... everything was A+ quality. The staff were professional, polite and courteous. Swift in collecting the vehicle, repairing and returning it. Every stage of the procedure was flawless. I am impressed and very grateful for making a horrible situation easy to deal with.

5
Date of experience: Nov 07, 2025
Marine Mobile
FMG Bournemouth excellent service

FMG Bournemouth were thoroughly professional, courteous and prompt at every stage of my minor repair. I believe in recognising good service when I get it. The world needs more of it! They were great from collection to return. Nice job completed. Good courtesy car

5
Date of experience: Nov 06, 2025

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Business Details

  • FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.

  • language https://fmg.co.uk

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