fmg.co.uk

4.4
4.4 Based on 620 reviews

FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

620 Reviews

5 Star
79%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
12%

Filtered Reviews

Filter Reviews

Review Time

Mark Raisbeck
Repairs were done to a high standard…

Repairs were done to a high standard with good communications. FMG handled the case on behalf of the third party who ran into our vehicle.Our car was picked up from and returned to our home address exactly on time. Slightly disappointed by the courtesy car, as we were initially promised the same brand as our own (Tesla).

4
Date of experience: Nov 06, 2025
Julie
An excellent service received all round…

An excellent service received all round from the day of booking the car in to the day it was returned back to me from FMG HUDDERSFIELD. I had regular updates which I found useful, my car was collected and delivered back to me by two really friendly gentleman. I am really pleased with the work they have carried out on my VW golf.

5
Date of experience: Nov 05, 2025
Wendy Drury
Excellent customer service

We were so impressed with how FMG handled our repair. We were given a courtesy car while they carried out the repair to our car and they kept us updated on the progress by email and texts. Unfortunately, we were unable to open these but we phoned and updated that way. If we had been able to open the texts or emails that would have meant we could have given a 5star review.

4
Date of experience: Nov 05, 2025
Super efficient

Super efficient

5
Date of experience: Nov 03, 2025
sameer
The advisor was very patient and…

The advisor was very patient and explained everything very well.

5
Date of experience: Nov 03, 2025
Clair
FMG Norwich

Great service from FMG Norwich, was kept updated throughout the repairs and car came back sparkling!

5
Date of experience: Oct 31, 2025
Mike
Friendly efficient staff

Friendly efficient staff. Kept me informed with regular text updates

5
Date of experience: Oct 30, 2025
Ratbuster
Excellent service

Excellent service. Great communication. Repair was done to a very high standard

5
Date of experience: Oct 24, 2025
Dean Woodford
Hopefully you don’t use these

Not entirely sure what their purpose is. I had to liaise with the garage directly, had to liaise with the hire company. And when I called them they just pointed me to one of the others. They constantly spam my phone and email for updates even though I have already provided them.Don’t need this haste on top of trying to get your car back after 2 and a half months

1
Date of experience: Oct 24, 2025
David MacPherson
Excellent company to work with with…

Excellent company to work with with excellent repair service

5
Date of experience: Oct 24, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.

  • language https://fmg.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More