fmg.co.uk

4.4
4.4 Based on 620 reviews

FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace....

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Average Rating

4.4

/
5

620 Reviews

5 Star
79%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Andrew Dunderdale
From start to finish the FMG team was…

From start to finish the FMG team was excellent. First class service and my car repair was done quickly and to a very high standard.

5
Date of experience: Sep 30, 2025
Mr   Shield
excellent service

FMG were very efficient and my car was back sooner than expected .Customer care was excellent

5
Date of experience: Sep 30, 2025
Malcolm
Satisfied customer

Obviously very experience company in dealing with vehicle repairs .

5
Date of experience: Sep 30, 2025
Ben Stephenson
Fantastic Service - Highly Recommend

FMG provided a really slick, stress-free service throughout, which made the whole process so much easier than I had anticipated. The communication and various updates received was excellent. (I don't usually provide feedback/reviews but I think it's important to recognise when you’ve experienced a genuinely fantastic customer journey.) Thank you

5
Date of experience: Sep 30, 2025
Mr Knowles
Great service from the moment I made my…

Great service from the moment I made my first contact with them to the moment I got my car back. The repairs have been done to a high standard.

5
Date of experience: Sep 29, 2025
Russell Cox
Fmg Norwich, first class service

Excellent service from everyone at FMG Norwich, the car came back better than when it went in, the workmanship was first class, Sara and Anna were first class keeping us informed of the progress, Les from the bodyshop was really helpful, can't praise them enough for sorting my little Alfa Spider after someone backed into it. Would highly recommend FMG Norwich.

5
Date of experience: Sep 26, 2025
emma wilson
Was kept up to date with the progress…

Was kept up to date with the progress of the repairs. The car when received looked and smell like a new car. Very friendly team.😁

5
Date of experience: Sep 25, 2025
bethany
Outstanding service!

First ever accident in 10years of me driving, other drivers fault hit me from coming out a parking space! Left alot of damage along my passenger side nearly 4k worth of damage. FMG got straight to work through my insurers to get my car fixed and on the road again within a week! Excellent finish with great workmanship, wouldn't even know it had been in an accident! Great service and help from the team helping and advising me every step of the way. They left nothing out! 5* service thankyou.

5
Date of experience: Sep 24, 2025
Brizy
Car Repair Co

Was pleased with the friendly staff and the repair by upfront autos and the the friendly staff and the hire car from Enterprise. FMG kept me updated with progress.

5
Date of experience: Sep 23, 2025
Michael Fletcher
Such a great service + a quality…

Such a great service + a quality replacement car & a top class job done all round. One happy customer. 😀😀

5
Date of experience: Sep 19, 2025

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Business Details

  • FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.

  • language https://fmg.co.uk

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