fmg.co.uk

4.4
4.4 Based on 620 reviews

FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace....

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Average Rating

4.4

/
5

620 Reviews

5 Star
79%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
12%

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Review Time

Bryan
Took month to decide car could not be…

Took month to decide car could not be repaired . Telephone calls nightmare so unhelpful one woman spoke to me like I was two ! They were not updating me ! Most dreadful experience .

1
Date of experience: Mar 14, 2023
Use your own insurance not these clowns

Got hit by an asda van in September 22 , got a call from Ellie Mason from fmg telling me they can sort it out quicker than my own insurance!! Wish I never bothered with these scum bags . Car went in for repair which they fmg agreed in November 2 months after being hit , my garage dude got the work done straight away as was agreed by fmg and has only just been paid by these con men yesterday 23rd May 2023 There customer service is a joke , they pretend they haven't received anything and lie constantly. If my garage guy wasn't constantly ringing them and emailing them I don't think he would of been paid . Also had to threaten taken legal advice against them which seemed to work . 8 mths since I was hit!! 6 months for payment to garage. Shockingly incompetent company and know one knows what there doing . Ellie Mason and a guy called Joseph, thought he was OK at first but just as bad as the rest in the end , ignored emails . STAY AWAY FROM FMG !!!!!!

1
Date of experience: Sep 15, 2022
CK61
Great

Great and easily understood 💯💛👍

5
Date of experience: Jun 22, 2022

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Business Details

  • FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.

  • language https://fmg.co.uk

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