fmg.co.uk

4.4
4.4 Based on 620 reviews

FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace....

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Average Rating

4.4

/
5

620 Reviews

5 Star
79%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Saul Brown
Super helpful and prompt throughout the…

Super helpful and prompt throughout the process while my car was in the assessment centre. Highly recommended.

5
Date of experience: Jun 12, 2024
Maud Turner
Fantastic Service

Very professional company from start to finish.The standard of repair was first class.

5
Date of experience: Jun 11, 2024
Des Bell
Let FMG handle your carThis company coordinator by phone…

This company coordinator by phone advises you what will happen ....keeps you updated on when it all happen and they are absolutely true to there word...the garage R C Coatings were excellent and Enterprise rental both in Great Yarmouth brilliant

5
Date of experience: Jun 11, 2024
__Lulu__74
Really efficient service

Really efficient service - they handled the claim extremely quickly: my damaged car was picked up by the bodyshop/repairer within a matter of a couple of hours and a replacement vehicle was delivered early the following day. Communication throughout was prompt and clear.

5
Date of experience: Jun 06, 2024
Kira B.
5 star service

5 star service, picked my car up from work to do the repairs which were excellent, paint work superb. Car was cleaned before I picked up inside and out. Highly recommended.

5
Date of experience: Jun 06, 2024
Brielle Powell
What a fantastic company

What a fantastic company to handle a motor claim /repair . From the first phonecall from the lady who started the ball rolling, I knew at that point that this was going to be handled efficiently . She had empathy and I trusted she would phone me back / email me and she did not let me down . From them organising me a courtesy car to the motor shop repair the WHOLE process that I was dreading ran so smooth . 10/10 for this company . Keep up the great work . 5*****

5
Date of experience: Jun 03, 2024
Lisa Anderson
Total Shambles of a company

Total Shambles of a company. Lie constantly and do not communicate with any other parties. Instructed them NOT to work on my car until i had had an independent engineer look at my car but ignored my request and continued to repair car without my consent.

1
Date of experience: May 31, 2024
Drake
Damaged paint and bodywork.

Easy communication with the company. Car delivered fully Valeted inside and out. Damage resolved a paint finish very good.

5
Date of experience: May 24, 2024
Rhett Howard
The whole process was very easy to…

The whole process was very easy to understand and everything was done for me.The repairs were brilliant.The staff at Enterprise were really helpful

5
Date of experience: May 23, 2024
Mariah M.
Good communication

Despite delays to my repair (not within FMGs control) the communication and support from the FMG was much appreciated

4
Date of experience: May 15, 2024

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Business Details

  • FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.

  • language https://fmg.co.uk

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