fmg.co.uk

4.4
4.4 Based on 620 reviews

FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace....

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Average Rating

4.4

/
5

620 Reviews

5 Star
79%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Ian Smith
Had my car repaired front left wing

Had my car repaired front left wing. However left with a wind noise from the passenger side (door dropped? ) .Mechanic did take if for a test drive but turned off the aircon to mask the noise.

2
Date of experience: Mar 20, 2024
Alexa
Really great to deal with

Really great to deal with. Very informative and put me at ease regarding the claim.

5
Date of experience: Mar 01, 2024
Dominic
I would highly recommend fmg

5
Date of experience: Feb 13, 2024
Bo B.
Very professional company

The staff were very professional and friendly. My work was completed within five days and very pleased with the result. Would highly recommend the company. Masso.

5
Date of experience: Feb 08, 2024
Ruth
Excellent service timely and stress…

Excellent service timely and stress free.

4
Date of experience: Feb 08, 2024
Seth Tucker
Helpful people at each stage

Helpful people at each stage. Clear explanations. Quality repair.

5
Date of experience: Feb 07, 2024
Roscoe B.
Totally useless performance

Totally useless, they have never replied to the insurance claim they handled despite their email advising they would turn around in 10 days.

1
Date of experience: Feb 06, 2024
Bella Adams
Excellent all round

Excellent all round. A very customer focused and progressional company you can rely. The process was fine and good communication

4
Date of experience: Feb 06, 2024
William Morgan
Extremely slow

First made contact with FMG 23.11.23. Was told that rather than go to Hull, to go to Grimsby as they would repair the car much quicker. The car was eventually collected on 2nd January and told it would be a couple of weeks. The hire car contract has now ran out and they have had to re-issue it with an expected end date of beginning of March. I wouldnt mind but the car was actually driveable, it was more cosmetic work. Come on FMG get your act together. Don't collect cars that are driveable until you have the parts. If I get my car back when you say, it will have been THREE months since first reported.

1
Date of experience: Feb 05, 2024
Furiiously36
Faultless service and workmanship

Faultless service and workmanship. The speed of repair was perfect.

5
Date of experience: Feb 02, 2024

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Business Details

  • FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.

  • language https://fmg.co.uk

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