fmg.co.uk

4.4
4.4 Based on 620 reviews

FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace....

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Average Rating

4.4

/
5

620 Reviews

5 Star
79%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
12%

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Review Time

Beau Carter
Can not fault the quality of the…

Can not fault the quality of the repairs on my car very professional from start to finish.

5
Date of experience: Oct 04, 2023
CB92
Excellent experience

Excellent experience from the initial contact to the repair. I was kept up to date at every stage which was reasuring it meant I didnt need to seek advice. Any employee I dealt with were helpful and professional. Would highly recommend.

5
Date of experience: Oct 04, 2023
Monty H.
Very poor service

Very, very, very poor. 2 months down the line and still no car repair. Collected our car with promise of a hire car that was not delivered. Had drive 25 minutes each way toCollect the car without repair as it is essential for school run. They really do not know what they are doing. Using an accident claim company now to get repairs done for an accident (Arrow xpress) damaging my car when I was not present.

1
Date of experience: Oct 04, 2023
Bob Cooper
From the initial assessment of my…

From the initial assessment of my vehicle at FMG to when the repairs were completed I was very impressed. I was kept informed of progress by text and when I did contact FMG Sara was always willing to help. The repairs were completed to a high standard. Thanks.

5
Date of experience: Oct 02, 2023
Cecilia Clark
I had my rear arch done by fmg…

I had my rear arch done by fmg Doncaster and wat a amazing job they have done a could not thank them anuff and I also wud like to give my appreciation for they lady that tock care of me on reception she was amazing she really did take care of me and she a credit to there customer service cold not thank this lady anuff wud highly recommend this place if ya vehicle 🚗 need fixing

5
Date of experience: Oct 02, 2023
Claire Cooper
Very bad

Very bad! Still waiting they send my bmw m5 to the garage! They are not able to send an email and get in touch with the garage since 2 months! Unbelievable Staff are rude, they don’t take time to check, just read what’s on the computer like a machine!

1
Date of experience: Oct 02, 2023
Karlene Patterson
Great experience using FMG

Great experience using FMG. They were so helpful and made the whole process as easy and stress free as it possibly could be. Regular updates and nothing was too much trouble. Highly recommend

5
Date of experience: Sep 29, 2023
Bart Patterson
I used FMG Sheffield

I used FMG Sheffield, customer service great, repair completed to a very high standard

5
Date of experience: Sep 29, 2023
Joey Sanders
Excel Body Repairs of Northampton were tasked with repairing my car, & they were superb, highly reco

This company was tasked with the organisation of repairs to my car, communication, length of time to repair, location of bodyshop & organisation of courtesy car all went amazingly well, would definitely use this company again if I'm unfortunate to have my car pinged again, well done

5
Date of experience: Sep 29, 2023
Teddy Howard
FMG are excellent

FMG are excellent, the repair was done to a very high standard (looks like new) the communication on the phone was excellent, professional and friendly company who I would fully recommend.

5
Date of experience: Sep 28, 2023

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Business Details

  • FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.

  • language https://fmg.co.uk

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