Review Time
FMG Ellesmere PortFirst class service in repairing my car damaged by an untraceable driver.All aspects of customer service were top drawer, including regular and timely communications, collection of car, clear timeline for repairs, return of vehicle and quality of work done. Top marks all round!
From the outset after my car accident, FMG were excellent in dealing with my car repairs. A lovely lady called Emma who dealt with me, was so patient, helpful and supportive throughout the process. I am very happy with the way she kept me up to date and also happy with my car repairs. I would highly recommend FMG for their commitment to customer service and high standard of car repair work.
After a minor scrape in my car it needed putting to rights and the company which FMG chose to rectify the problem turned out to be especially fortuitous for me, it being Kudos Bodyworks Ltd. I love my Smart car, and they did it proud - not only getting it to look as good as new ( even replacing a bulb which was nothing to do with the accident ) but sending it back in an immaculately valeted condition. All done with courtesy.
My car was badly damaged in an accident, thought it might be written off. FMG at Huddersfield are my "knights in shinning armour" their team did an amazing job of repairing my car - looks just like new. Excellent customer service with regular progress updates. Thanks to all involved. Highly recommended.
What a brilliant place I used other garages but customer service was brilliant. I had a car accident and Sarah in Norwich branch was spot on she cared about me and my partner as well as my car. I got regular text messages from her and the team so I was always informed. I got a courtesy car so I could carry on being a support worker. Def recommend thank you Sarah and the team x
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FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.
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