Review Time
The channels don't get updated in real time always show a previous program..frustrating when you are trying to select a program...the other day it kept stopping during video broadcasting, but it kept recording the program?....QA department needs an overhaul..
I have been a subscriber to FUBO streaming since 10/12/2023, on PREPAID quarterly basis. Their website offers users an option to pause a subscription for 1, 3, or 6 months - user's choice. Back in early December timeframe I paused service until 20 APR 2025. My latest Visa statement shows that they made a charge for $300.51 on 01/20. I phoned to request a refund because I had paused service. The agent said they had no record of the pause and refused to make any refund. I told them to cancel my account and advised that I would put this latest charge in dispute.
I signed up for fubo and couldn't get it on my husband's tv. Tried for quite awhile with no success. I need to talk to a person when I need help. I was connected to Stacy very quickly after going through a lot of computer talk on the phone. She understood my issue, figured out the problem very quickly and resoled the problem. I dropped another streaming app because I couldn't talk to a person to resolve the problem.
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